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Sr. Counter Sales Representative- HSC

2 months ago


Kent, United States Motion Industries (MOT) Full time

SUMMARY:
Under limited supervision, the Senior Counter Sales Representative provides quality customer service and support at a key location in the retail and service business segment of HSC.


JOB DUTIES

  • Supports location sales by providing first class customer service to local market.
  • Assists in servicing customers face-to-face through familiarity and knowledge of products.
  • Troubleshoots customer problems and provides creative solutions.
  • Identifies and builds customer assemblies.
  • Ensures knowledge of use of all equipment.
  • Works closely with the Solutions Center Manager and outside sales group to develop and grow the business.
  • Assists team in overall maintenance of the location.
  • Participates in making sure all safety guidelines are followed.
  • Maintains key relationships with customers.
  • Ensures customer service and value-add is a focal point of every interaction.
  • May lead/mentor lower level representatives.
  • Performs other duties as assigned.


EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES
  • Positive attitude.
  • Willingness to learn and be hands on.
  • Capable of using hand tools and shop equipment.
  • Ability to work in a fast paced environment.
  • Meet deadlines and manage time effectively.
  • Experience with Microsoft Office.
  • Comfortable in a consultative transaction atmosphere.
  • Strong mechanical/technical inclination.
  • Strong knowledge of different hoses and thread configurations.
  • Strong hydraulic knowledge.
  • Industrial sales experience.


PHYSICAL DEMANDS:


LICENSES & CERTIFICATIONS:

SUPERVISORY RESPONSIBILITY:


BUDGET RESPONSIBILITY:


COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

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