Parts Counter Sales Associate

2 months ago

Kent, United States Modern Machinery Full time
Job Description

This is a great opportunity for an individual who enjoys working in a fast-paced environment. As a Parts Counter Sales Associate, you will be responsible for assisting in the determination of parts requirements with customers, selling parts and providing order processing services. This position works closely with all members of the branch to maintain and ensure a high level of customer satisfaction.

The hourly pay range for this position is: $27.00 - $30.00. This is a non-exempt position and is eligible for overtime pay.

BENEFITS:
  • Medical, Dental, Vision, and Prescription Insurance
  • 401k/Roth Retirement Savings Plan with Company Match
  • Paid Time Off (Vacation, Sick, Holiday, and Bereavement)
  • Participation in Annual Incentive Plan (AIP)
  • Gym Membership Reimbursement Program
  • Family Scholarship Program
  • Employee Assistance Program
  • Company Paid Life Insurance
  • Company Paid Disability Benefits
Modern Machinery is an Equal Opportunity Employer

Responsibilities
  • Demonstrate Modern Machinery's core values and promote the mission and vision of the company.
  • Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company's safety goals.
  • Provide excellent customer service to internal and external customers:
    • Process phone, email, and walk-in parts orders.
    • Effectively communicate product knowledge to customers, research customers' requests to determine correct part(s).
    • Prepare quotes and provide product lead times, and freight costs to customers.
    • Manage parts orders and provide customers with order status updates.
  • Communicate with vendors and manufacturers when required.
  • Process paperwork including invoicing to customers and matching invoices to purchase orders.
  • Ability to use a computer to retrieve customer information, stock status information, the status of purchase orders, and to make changes to customer orders.
  • Participate in annual parts inventory physical count.
  • Assist and provide support to Modern's Product Support Sales Representatives (PSSR'S).
  • Coordinate with the Credit Department concerning the credit status of the customer's account.
  • Will be required to operate a forklift to load and unload items.
  • Must be able to lift 50 lbs. in a safe manner and utilize ladders for items that are off the floor.
The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice.

Qualifications

Job Requirements/Skills:
  • The individual in this position should be personable, highly motivated, detail oriented with the ability to work in a fast-paced environment.
  • Provide exceptional customer service to all customers, manufacturers, distributors, and co-workers.
  • Personal accountability and self-management to prioritize and complete all tasks required of the position.
  • Effective verbal and written communication skills.
  • Ability to manage relationships both internally and externally.
  • Teamwork: cooperate and support others within the Parts Department and the Modern Machinery organization.
Education/Experience:
  • High School Diploma or GED.
  • Proficient in Microsoft Office products (Outlook, Word, and Excel).
  • Previous parts experience is helpful but not required.


About Us

Modern Machinery has been in business for over 75 years. We sell, rent and service high-quality heavy equipment while providing exceptional customer service and product support to our customers. Modern Machinery is committed to our core values and creating a safe working environment for all our employees. Today, Modern operates full service branches in Missoula, Billings, and Columbia Falls, Montana; Boise, Jerome, and Pocatello, Idaho; Kent, Spokane, and Rochester, Washington; and Portland and Eugene, Oregon.

  • Counter Sales Associate

    4 days ago

    Kent, Washington, United States Tacoma Screw Products Full time

    Job Title: Counter Sales AssociateJob Summary:We are seeking a highly motivated and customer-focused Counter Sales Associate to join our team at Tacoma Screw Products. As a Counter Sales Associate, you will be responsible for providing exceptional customer service, responding to customer inquiries, and assisting with the selection and purchase of industrial...

  • Counter Sales Associate

    3 weeks ago

    Kent, Washington, United States Tacoma Screw Products Full time

    Job SummaryTacoma Screw Products is seeking a highly motivated and customer-focused Counter Sales Associate to join our team at our Kent Store. As a Counter Sales Associate, you will be responsible for providing exceptional customer service, responding to customer inquiries, and assisting with the selection and purchase of industrial supplies, fasteners, and...

  • Counter Sales Associate

    1 month ago

    Kent, Washington, United States Tacoma Screw Products Full time

    Job SummaryTacoma Screw Products is seeking a highly motivated and customer-focused Counter Sales Associate to join our team at our Kent Store. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesAssist customers with...

  • Parts Counter Assistant

    4 days ago

    Kent, Washington, United States Tri-County Service Full time

    Job DescriptionAs a key member of our team at Tri-County Service, the Parts Counter Assistant plays a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Sell outdoor power equipment parts to customers, either in-person or over the phone.Fill parts requests for our service technicians, including ordering parts as...

  • Store Counter Sales

    2 months ago

    Kent, United States Genuine Parts Company Full time

    We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and...

  • Parts Sales Associate

    2 days ago

    Kent, Washington, United States Modern Machinery Full time

    Job DescriptionThis is a great opportunity for an individual who enjoys working in a fast-paced environment. As a Parts Counter Sales Associate, you will be responsible for assisting in the determination of parts requirements with customers, selling parts and providing order processing services. This position works closely with all members of the branch to...

  • Counter Sales

    3 weeks ago

    Kent, United States Tacoma Screw Products Full time

    Tacoma Screw Products is a distribution company that sells industrial supplies, fasteners, and tools to contractors, small and large businesses, and individual retail customers since 1946. We have a unique blend of Wholesale and Retail Customers. Because of this, we are not open during the typical 'Retail Hours'. We are closed on nights, Sundays, and...

  • Counter Sales

    1 month ago

    Kent, United States Tacoma Screw Products Full time

    Job Description A day in the life: Our Counter staff will assist customers with the selection, application, and purchase of a wide variety of fasteners, industrial hardware, tools, and maintenance and shop supplies. Typical industries include transportation-heavy equipment, maintenance and repair departments, sand/gravel pits, and machine shops. Counter...

  • Counter Sales

    5 days ago

    Kent, United States Tacoma Screw Products Full time

    Job Description A day in the life: Our Counter staff will assist customers with the selection, application, and purchase of a wide variety of fasteners, industrial hardware, tools, and maintenance and shop supplies. Typical industries include transportation-heavy equipment, maintenance and repair departments, sand/gravel pits, and machine shops. Counter...

  • Counter Sales Representative

    2 weeks ago

    Kent, Washington, United States Tacoma Screw Products Full time

    Job SummaryTacoma Screw Products is seeking a highly motivated and customer-focused Counter Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesAssist customers with product...

  • Retail Sales Associate

    3 days ago

    Kent, Washington, United States Big 5 Full time

    Job Summary:As a Retail Cashier Associate at Big 5, you will be responsible for overseeing the front counter POS terminal, performing cash-handling and bagging of purchased merchandise, greeting customers, answering telephones, and assisting with stocking shelves and cleaning of displayed merchandise on the sales floor.Key Responsibilities:Operate the POS...

  • Parts Counter Assistant

    1 week ago

    Kent, United States Tri-County Service Full time

    Job DescriptionJob Description Target Responsibilities: Sell outdoor power equipment parts to customers calling or walking into the store. Fill parts requests for the service techs which includes ordering parts.Participate in rolling inventory checks.Greet customers in a friendly and timely manner.Customer Service - Manage difficult or emotional customer...

  • Retail Cashier Associate>

    5 months ago

    Kent, United States Big 5 Full time

    Big 5 - 17411 S.E. 272nd St Ste. 120 - [Store Cashier / Team Member] As a Retail Cashier Associate at Big 5 you'll: Oversee the front counter POS (register) terminal; Perform proper cash-handling and bagging of purchased merchandise; Greet customers; Answer telephones; Assist with stocking shelves and cleaning of displayed merchandise on the sales...

  • Sales Associate

    1 month ago

    Kent, United States Walmart Full time

    Walmart - 250 Tallmadge Rd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...

  • Sales Associate

    1 month ago

    Kent, United States Walmart Full time

    Walmart - 17432 Se 270th Pl - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...

  • Deli Sales Associate

    4 weeks ago

    Fort Kent, Maine, United States Hannaford Supermarkets Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Deli Sales Associate to join our team at Hannaford Supermarkets. As a key member of our prepared foods and deli service counter team, you will be responsible for ensuring the highest level of quality, variety, and safety in our department.Key ResponsibilitiesProvide exceptional customer...

  • Sales Associate

    2 months ago

    Kent, United States City Wide Facility Solutions Full time

    City Wide Facility Solutions of Washington is currently seeking a motivated and results-driven Sales Associate to join our team. In this role, you will be responsible for prospecting and developing new business opportunities within an assigned territory. Identify and acquire new business opportunities to meet a goal of 10+ appointments each month. As a...

  • Store Delivery Associate

    2 weeks ago

    Kent, Ohio, United States Advance Auto Parts Full time

    Job SummaryAs a Store Driver at Advance Auto Parts, you will play a critical role in ensuring the timely delivery of parts to our customers. This position requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key Responsibilities:Deliver parts to customers as needed,...

  • Salon Sales Associate

    3 weeks ago

    Kent, United States Seattle Sun Tan Full time

    Salon associates are an essential part of our team. Our associates directly assist our clients and help ensure that they receive the most enjoyable experience while visiting our salons. Our associates focus on educating clients on the services we offer, the benefits of premium skin care products, and the goal of making everyone who visits, look good, and...

  • Distribution Center Shipping Associate

    1 month ago

    Kent, United States Napa Auto Parts Full time

    Napa Auto Parts - [Warehouse Associate / Freight Handler] As a Shipping Associate at Napa Auto Parts, you'll: Record and ship products and load onto trucks by store location for all outgoing overnight shipments; Consolidate orders from zone to designated store utilizing the tote and pull wall processes; Reconcile and prepare all overnight UPS shipments;...