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Engineering Technical Support AZ
3 months ago
JOB SUMMARY
Monday-Friday 8am-5pm
Create Maintain and Repair Electrical and Electronic components, equipment or systems in support of Radwell International and customer based requests. Provides technical direction and works with electrical engineers, electricians or technicians to determine best path for any given request. Also serves as a point of contact or business liaison, prepares briefings for senior management and assists in problem resolution specific to the program/project.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handles Requests and Assignments as they come in Uses standard and specialized test equipment to diagnose, troubleshoot or evaluate electrical/electronic equipment Inspect/ troubleshoot failed or problematic equipment. Determines root cause and provides path to resolution Ability to read schematics and blueprints Build equipment Replace Old Equipment / Install New Equipment as directed Calibrate Equipment and Instrumentation Analyzes the Requests and provides electrical/electronic input to support the project Responds to the Information Requests as quickly as possible Prepares a plan of action for the task with the assigned member(s) Prepares a bill of materials when required Gives an approximated time of completion to the Requester, Updates Requester with any delays Ensures the progress of the tasks as they move along Reports back to requester with a completion notification Meets with management and technical staff as require Reports progress of projects and their current estimated time of completion Records any new updates or delays Assists in ongoing requests Works on projects that have been assigned by management Uses his background to assist with ongoing projects Conduct appropriate research and development to facilitate new and innovative solutions to the test environment necessary for the Radwell business model Provides input for SOP documents and/or videos to guide technicians and for training purposesMay be modified from time to time. Other duties, tasks and work may be assigned.
KNOWLEDGE AND SKILLS REQUIRED:
Demonstrated planning and organization skills 1-2 years of proven experience and demonstrated proficiency in the electrical/electronics, mechanical, and / or power transmission fields required Must have exposure to electrical engineering design principles and methodologies A thorough knowledge of electrical/ electronic components and equipment including the use of special instruments for diagnostic purposes Experience in design, repair and analysis of electronic systems High degree of precision working with minimum tolerances required Ability to climb in overhead structures, to work beneath machines and in close quarters performing analysis and repair work Must be highly safety conscious Exposed to high voltage electricity Computer experience/operation Computer programming a plus PLC programming a plus Proficient in MS Office Willingness to participate in a team-oriented environment Excellent verbal and written communication skills Experience and ability to work in a fast-paced production environmentEDUCATION & EXPERIENCE:
Associates Degree in Mechanical/Electrical Engineering degree. Technical or Industrial product knowledge a plus**PHYSICAL DEMANDS **
Reaching/working overhead, lifting, climbing or balancing, stooping, kneeling, crouching or crawling Continuous standing and repetitive hand motion Frequent walking Lifting requirements include frequent lifting of up to 100 pounds and continuous lifting of up to 35 pounds Working from ladders, scaffolding, and scissor liftsRequired Skills
Required Experience
Qualifications:
Relevant Tool Proficiencies
Familiarity with Industry Trends
Future Airborne Capability Environment (FACE) open standard, pntOS