Failure Analysis Engineer

Found in: beBee S US - 2 weeks ago

Houston, United States Mitsubishi Logisnext Americas Inc. Full time

About Us:

Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.

About the role:

The failure analysis engineer reviews data and failed parts from dealers to investigate the root cause of failure.  This is completed through the review of dealer claims, use of test stands, prototype trucks, and failure analysis equipment.  The detailed report of the evaluations will be distributed to the the appropriate departments using strong written and verbal communication skills to effectively manage warranty cost and improve product quality. 

What you will do:

Responsible for performing root cause analysis on failed products, identify customer vs. process defects and provide detailed failure analysis report for product warranty.  Correctly identify type of wear and fractures, crack initiation sites, stress raisers, temperature, loading, abuse, supplier identification, and evidence of previous repair.  Maintain and update all history of failure analysis reports. Inspection reports are kept electronically and in paper files. Digital photos are kept electronically.  Actively participates in continuous improvement activities and generates defect reduction ideas.Supports other cross-functional teams within the product services group with failure analysis request.  Per service engineering request, troubleshoots and diagnoses complex problems; explain findings and possible countermeasure.

When & Where:

In office Monday-Friday 7:00-4:00

What you need to have:

Bachelor's degreeCertification from an accredited school and/or a minimum of 3 years of experience with two ASEs7+ years as a mechanic and/or field technicianMicrosoft office applications. Strong written and verbal technical communication skills.Technical reading aptitude (i.e. parts & service manuals, schematics, diagnostic software)Ability to work independently with minimum supervision. Ability to work effectively within a cross-functional team environmentUnderstand and follow all safety & environmental procedures and requirementsStrong mechanical aptitude. Hydraulics and Electric troubleshooting experience. Basic understanding of metallurgyAbility to train Jr. Level staff and technicians in F/A techniques and processes

What would be nice to have:

10+ years as a mechanic and/or field technicianExperience with diesel electronic control systems (DDEC) and ACERTBackground in Hardness testingCertification in applied failure analysisIntermediate/Expert understanding of metallurgy

What we offer:

Medical, dental, and vision benefitsPaid Vacation, Sick Time, and Paid Holidays Profit Sharing OpportunitiesFlexible Spending and HSA Accounts401k with automatic company contribution and company matchShort-term and long-term disability insuranceLife, Dependent Life, and AD&D InsurancePaid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)Employee Assistance Program Employee DiscountsOn-site fitness center (Houston)On-the-job training and development

To be considered for this role, all applicants must submit a full and complete application through our careers page.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Equal Opportunity Employer/Veterans/Disabled

Agency Disclaimer:

Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

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