Survivor Services Intern

4 weeks ago

Tucson, United States International Rescue Committee Full time
The International Rescue Committee (IRC) responds to the worldâs worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Interns will work with the Survivor Services Coordinator and Caseworker in providing culturally appropriate intensive case management services for clients enrolled in the Survivors of Torture and Victims of Crime programs. 

Please note that this is an unpaid position. 

This is an in-person position. 


RESPONSIBILITIES:

  • Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma 
  • Provide direct service to clients through one-on-one interactions (in office and home visits) 
  • Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities 
  • Assist clients with connecting to community resources (including: food banks, libraries, shelters, etc.) 
  • Coordinate individual appointment logistics with health or social providers 
  • Provide transportation for client appointments, as needed 
  • Collaborate with IRC staff and community partners to enhance activities and supplement services to clients 
  • Assist with facilitating psycho-social support groups when needed 
  • Research other community resources and continue to expand the resource lists 
  • Document all activities in case notes and send weekly client reports &Input client data in tracking systems 
  • Other relevant program support duties, as assigned 

Reports To: Survivor Services Supervisor and Casework as assigned 


Minimum Qualifications:
  • Ability to maintain confidentiality regarding client information
  • Excellent written and verbal communication skills
  • Proficiency in a second language strongly preferred
  • Demonstrated ability to work independently with attention to detail
  • Strong problem-solving and organization skills
  • Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
  • Proficiency in Microsoft Office Suite
  • Driverâs license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle
  • Technology requirements: Interns will be required to use their own technology tools to work on virtual opportunities. 
    IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc. All personal devices must:
    -Be kept current with all operating system updates and security patches, 
    -Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop. 
    -Have lock screen set to 10 minutes or less with a password required to unlock the device
    -Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
    -Additional policy details will be discussed during orientation and training.

CLEARANCES: 

All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy. All interns are required to hold an Arizona State Level One fingerprint clearance card. 

COMMITMENT:

-SUMMER: Minimum 20 hrs/wk for 3 months 
-FALL/SPRING: Minimum 10 hrs/wk for 4 months
-Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
(Preference given to applicants able to make multi-term commitment)


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way â our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

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