IT Systems Engineer, Legacy Systems Support

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At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.

With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you.

A World of Difference. Made Possible.

POSITION SCOPE:

Reporting directly to the Director-IT Americas, the IT Systems Engineer, Legacy Systems Support is responsible for the delivery and successful implementation of IT systems, applications, infrastructure, network, telephony, cloud and various legacy IT systems across multiple folding & carton converting manufacturing plants in the Americas business portfolio. This person will be the Single Point of Contact responsible for managing the relationship and effectiveness of overall IT services delivery and will act as the liaison between designated manufacturing sites and Corporate IT, ensuring manufacturing & business critical IT systems run trouble free, timely completion of local & corporate lead projects, delivering quality outputs/results, and anticipating the business needs impacting IT.

Position will be responsible for managing the relationship and effectiveness of strategic IT services delivery to support IT Legacy Systems, M&A and key business units within Graphic Packaging International. The role ensures that the IT portfolio of key initiatives enables business strategy and achievement of objectives through successful, consistent, and predictable delivery of programs, projects and applications. The position partners closely with the business unit management teams and subject matter experts and processes substantial understanding of manufacturing and general business processes. The Manager is aware of the evolution of IT technologies, and considers the overall IT enterprise, business division, and company objective and strategies set by the Corporate IT Leadership Team. The role proactively identifies value-addition areas to apply IT for new business opportunities, process improvement, and cost efficiencies. Provides insight to the business units on how to best develop and leverage IT capabilities for the organization. Serves as primary point-of-contact for the business unit for overall IT needs. Responsible for prioritizing demand and for coordinating activity to support business needs (IT strategies, projects, key requests, support effectiveness, escalation when necessary) with IT workstreams to execute. Works closely with IT leadership of all relevant, functional areas to accomplish the core duties of the position.

POSITION RESPONSIBILITIES:

• Consult closely with the M&A Team, IT Service Delivery, and business unit management teams to support plans and objectives through the identification, evaluation, and prioritization of opportunities to leverage the Company's IT investments. The position will also work with the business unit to improve processes, controls, and business system capabilities, etc. through improved utilization of information management and management-coordination across key IT workstreams. With the senior IT and business leadership teams, works to develop and manage a strategic and holistic IT-business plans to utilize and develop actionable information in support of business unit objectives and strategies.
• Oversee the progress of GPI project and PMO intake and stage-gate functions and monitor programs and project performance in alignment with the Corporate IT policies and standards. For this purpose, position holder works closely with IT workstream owner leads to initiate, guide, organize, and coordinate activities in GPI in the information management area including project proposal planning & creation, project execution & delivery.
• Tracks, monitors, and provides regular updates on key IT-business unit initiatives including barriers, or issues.
• Initiates, leads, and participates in projects on a corporate and business unit level which are aimed at internal IT landscape development and improvements.
• Regularly prepares management & status reports, participates in team & project update meetings.
• Works with IT and business unit leadership to ensure annual long-range plans and supporting capital and operating budgets are identified and established.
• Adheres to company PMO and IT general control policy and procedures.
• When required, works closely with the M&A IT Manager during the integration of acquired business units to migrate & onboard plants into the GPI standard technology stack and support services until they reach steady state.

POSITION SPECIFICATIONS:

• Expert knowledge with at least 5 years experience in IT management.

• 7 or more years experience with Enterprise-class applications.
• Extensive experience as a business unit manager may also be considered.
• Experience with ERP implementations, infrastructure & network refresh and project management preferred.
• Substantial knowledge of business functions, processes and supporting technology in an industrial company.
• Position holder is experienced working with current IT technologies & applications, information and data management, business/process improvement. Has excellent communication abilities, including executive level communicationsworking with internal and external stakeholders, as well external 3rd party vendors & customers.

• BS/BA degree from an accredited university in Information Technology or Information Technology Management is required.

ESSENTIAL FUNCTIONS:

• Demonstrated understanding of industrial or consumer packaged goods related manufacturing IT technology including understanding of the infrastructure and understanding of the types of software used to run manufacturing business processes. General but effective understanding of ERP systems & application technologies utilized in sales, production, AR & AP, warehousing and distribution
• Demonstrated ability to manage complex business initiatives staffed with internal IT, contract and business unit resources. Understands and promotes standardized project methodologies, practices and standards as guided by the company's PMO.
• Excellent written and oral communication skills. Understands how to communicate in various circumstances and with varied audiences including Sr. management levels.
• Demonstrated ability to manage matrix-based teams involving IT department leads, and business department leads.
• Up to 10% travel may be required.

Pay Range: $112,560.00 - $150,045.00

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.