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Project Analyst III

2 months ago


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Project Analyst III

BC forward is currently seeking an initiative to take Project Analyst III for New York NY Location.

Position Title: Project Analyst III

Location: New York NY

Anticipated Start Date: 9/30/2024

Please note this is the target date and is subject to change. BC forward will send official notice ahead of a confirmed start date.

Expected Duration: 12+ Months Contract

Job Type: Contract

Pay Range: $50 to Max $55/HR W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Summary

Client is seeking a project analyst to contribute to large projects and leverage analytical skills to help deliver lasting impact on Client's products.

The main function of the Project Analyst is to work with the Premier Partner Operations team to support labeling and other analysis across our Client Verified support queues. Client Verified is a subscription-based service available to Creators and Businesses, offering them benefits ranging from account verification, protection, and customer support. The primary responsibility of this role will be to label large volumes of data, which may involve repetitive tasks and require attention to detail.

Responsibilities:

  • Become a subject matter expert in labeling workflows and labeling guidelines, practicing labeling in assigned queues
  • Maintain relationships with cross-functional partners, including Operations, Product, and Engineering
  • Perform quality audits to provide labeling metrics and insights, support policy guideline updates, and recommend optimization opportunities across support queues
  • Help unblock obstacles by sharing data and escalating bugs and tooling issues to inform operations and cross-functional teams with supporting documentation
  • Understand and help incorporate changes shared by cross-functional partners to existing workflows, product features, and planned launches.

Skills:

  • Attention to Detail: Essential for accurately labeling and annotating large datasets, as mentioned in the first resource where attention to detail is highlighted for disambiguation work
  • Critical Analysis: Ability to understand complex policies/ideas, identify nuance and patterns, and conduct root cause analyses.
  • Judgment Making: Ability to make sound judgment calls, especially when categorizing data
  • Proficiency with Technology: Speed and efficiency in using technology tools and resources are crucial
  • Ability to Follow Standards: Contractors must ensure that labels are accurate and complete, adhering to predefined standards
  • Communication Skills: Effective communication is necessary for reporting findings and collaborating with team members. Contractor must also have the ability to manage multiple projects/workflows/communication channels simultaneously
  • Training and Development: Willingness to participate in training sessions to maintain expertise and accuracy in labeling tasks, as well as to create training documentation when needed.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 229265 when responding to this ad.

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Salary Details

This salary was provided in the Job Posting.

$50-$55

Hourly Salary

Job Snapshot

Employee Type
Contractor

Location
New York, NY (Onsite)

Job Type
Engineering

Experience
Not Specified

Date Posted
09/17/2024