Technical Support Engineer
3 weeks ago
ResponsibilitiesReviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.Resolves customer issues through problem solving, collaboration, and research. May take escalated issues as needed. Documents technical work and research.Performs in-depth product troubleshooting and remediation when needed.Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.Assists in the implementation of end-to-end readiness programs (e.g., mentoring, knowledge sharing or technical document creation, brown bag sessions, blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence on support topics.
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Technical Support Engineer
4 weeks ago
Charlotte, North Carolina, United States Microsoft Full timeOverviewCome build community, explore your passions and do your best work at Microsoft with thousands of University graduates from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential-and excitement for the journey ahead. Technical Support Engineer provides technical support to customers, partners, field...
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Technical Support Engineer
6 days ago
Charlotte, United States Rhombus Services Full timeWho We Are Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the...
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Technical Support Engineer
2 days ago
Charlotte, United States Rhombus Services Full timeWho We Are Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the...
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Reliability Engineer
1 day ago
Charlotte, United States Nationwide Technical & Executive Search Full timeReliability EngineerCharlotte, NCOnsite, PermanentThe Reliability Engineer will be responsible for supporting and guiding the development, integrity, and continuous improvement of reliability processes, systems, and tools to support overall plant and equipment reliability.Responsibilities:Conducting reliability analyses on new and existing equipment,...
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Lab Technician-HVAC Engineering 2nd Shift
2 weeks ago
Charlotte, United States Butler Technical Group Full timeLab Technician-HVAC Engineering 2nd Shift Location: Charlotte, NC Job ID: #68948 Pay Range: $31-36 ONSITE ROLE - 2nd SHIFT 230P-12a OT Required, M-F Lab Technician-HVAC Engineering About this role: This position performs basic to moderately complex technical tasks on Air-Cooled Chillers which contribute to the planning and execution of engineering...
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Technical Support Representative
1 week ago
Charlotte, United States Luxer One Zoho Full timeJob Description At Luxer One, we're on a mission to relentlessly improve the way the world receives goods! We design and deploy package locker solutions for retail, office, universities, as well as apartment complexes throughout the US and Canada. We are committed to making life simpler by automating package acceptance and solving the complete package...
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Technical Support Representative
3 days ago
Charlotte, United States Luxer One Zoho Full timeJob Description At Luxer One, we're on a mission to relentlessly improve the way the world receives goods! We design and deploy package locker solutions for retail, office, universities, as well as apartment complexes throughout the US and Canada. We are committed to making life simpler by automating package acceptance and solving the complete package...
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Technical Support Specialist
1 week ago
Charlotte, North Carolina, United States POS Nation Full timeWhy Join Our Team?POS Nation is a small company in a fast-growing, high-tech industry - and this is evident in everything we do. If you're looking for a cushy job at a Fortune 500 company, this is not for you. Being a part of a small company means that everything you do makes a significant impact on the business. This kind of responsibility is not for...
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Technical Support Analyst
2 weeks ago
Charlotte, United States iTradeNetwork Full timeTechnical Support AnalystJOB SUMMARYIn this position you will focus on assisting our customers (buyers, sellers, and logistics companies) and their trading partners to solve issues through various forms of communication. You will partner with customers to ensure that they have the knowledge necessary to use our solutions as part of their daily business...
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Support / Implementation Engineer
3 weeks ago
Charlotte, United States SolutionStart Full timeJob DescriptionJob DescriptionJOB SUMMARYThe Support / Implementation Engineer is responsible for all onsite telephony design, implementation, onsite service and support needs for our customers while maintaining the design and integrity of their software. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific...
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Support / Implementation Engineer
6 days ago
Charlotte, United States SolutionStart Full timeJob DescriptionJob DescriptionJOB SUMMARYThe Support / Implementation Engineer is responsible for all onsite telephony design, implementation, onsite service and support needs for our customers while maintaining the design and integrity of their software. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific...
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Technical Support and Scheduling Specialist
2 weeks ago
Charlotte, United States ScentAir Full timeJob Description: Are you ready to be part of something Scent-sational? ScentAir seeks a dynamic individual for the role of Technical Support and Services Specialist. This hybrid role combines coordinating technical services with pre-sale support to ensure seamless delivery to our customers. You'll analyze installation plans, troubleshoot issues, and provide...
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Technical Support and Scheduling Specialist
3 weeks ago
Charlotte, United States ScentAir Technologies LLC Full timeJob DescriptionJob DescriptionJob Description:Are you ready to be part of something Scent-sational? ScentAir seeks a dynamic individual for the role of Technical Support and Services Specialist. This hybrid role combines coordinating technical services with pre-sale support to ensure seamless delivery to our customers. You'll analyze installation plans,...
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IT Support Engineer
1 day ago
Charlotte, United States Merge IT Full timeOur enterprise-level client is seeking to add an IT Support Engineer to work onsite in Charlotte, NC.*Job Notes:*-6+ month contract / extendable and perm possible with good performance.-ASAP start date-Onsite in Charlotte, NC.-Hours: 8am - 5pm (Mon - Fri)-Drug & Background required.*Job Description:*• Perform a range of technical work activities either...
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SAP Technical Engineer
1 week ago
Charlotte, United States Maersk Company Limited Full timeMaersk is a $30bn organization with 100,000 people that move 20% of the world's trade, and it is the largest shipping and logistics company in the world. We are transforming our company into a global integrator of container logistics. We are offering you a unique opportunity to be part of that journey and to contribute by creating solutions for an industry...
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SAP Technical Engineer
3 days ago
Charlotte, United States Maersk Company Limited Full timeMaersk is a $30bn organization with 100,000 people that move 20% of the world's trade, and it is the largest shipping and logistics company in the world. We are transforming our company into a global integrator of container logistics. We are offering you a unique opportunity to be part of that journey and to contribute by creating solutions for an industry...
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Technical Designer
4 weeks ago
Charlotte, United States Babcock and Wilcox Company Full timeJob ID - (2400002A) Description The Technical Designer functions as project leader in directing Technical Design work on a single contract or project. Working from information at the proposal, early contract or final design stages, this individual functions as the interface between various engineering departments and Project Management. This...
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Technical Designer
4 weeks ago
Charlotte, North Carolina, United States Babcock and Wilcox Company Full timeJob ID A)DescriptionThe Technical Designer functions as project leader in directing Technical Design work on a single contract or project. Working from information at the proposal, early contract or final design stages, this individual functions as the interface between various engineering departments and Project Management. This role falls within our Design...
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Technical Trainer
3 days ago
Charlotte, United States Abacus Full timeDescription: Provides customer specific training to dealership technicians in the following areas: Late model electronics, powertrain, OEM scan tools, engine, passive restraint system, auto/manual transmission, pre-delivery inspection, steering/suspension, basic electrical, engine performance, basic fuel injection, AC, antilock brakes and other areas as...
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Automotive Technical Trainer
1 week ago
Charlotte, United States G-TECH Services, Inc. Full timeJob DescriptionJob DescriptionProvides customer specific training to dealership technicians in the following areas: Late model electronics, powertrain, OEM scan tools, engine, passive restraint system, auto/manual transmission, pre-delivery inspection, steering/suspension, basic electrical, engine performance, basic fuel injection, AC, antilock brakes and...