Lead Information Technology Specialist

4 weeks ago


Montgomery County, United States Department Of Health And Human Services Full time
Summary

This position serves as the Information System Security Officer (ISSO) in the NIH Business Systems (NBS) under the Office of Management, Office of the Director. The overall objective of the NBS is to facilitate the scientific mission of the NIH and provide an administrative/scientific system that is cost effective and provides accurate and timely information.



Duties
  • Perform technical analysis to diagnose and resolve IT configuration or integration issues and identify problematic trends and patterns
  • Develop customer support policies, procedures, and standards for use in providing customer support.
  • Lead a team in IT systems development projects from design to support including plan and schedule development, estimating resource requirements, defining milestones and deliverables, and defining post-implementation support requirements.
  • Evaluate specifications and features of new products, performing product comparisons, feasibility and cost benefit analyses, and performance and compatibility testing.
  • Make recommendations for future implementation of IT products and services to management.


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