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Brand Associate

2 months ago

Rancho Cordova, United States Nova Management Full time

As a trusted customer acquisition partner for telecommunications companies nationwide, we’re the missing link to help companies connect with potential buyers. With resources and expertise tailored to enhance knowledge about market dynamics and consumer engagement, our firm leverages a scalable customer relations model. We train our talented Brand Associates to prepare, launch, and optimize their product and service campaigns. We are equally dedicated to our client's initiatives as we are to our own, and our clients thrive as a result of our experience and skill.

We offer our clients a professionally trained team with deep industry expertise. We can provide this team because we prioritize long-term learning. In addition to competitive pay and a dynamic team-based company culture, we offer our Brand Associates continuous professional development training and opportunities for advancement.

A Day in the Life of Our Brand Associates:

As a Brand Associate, you are the liaison between our clients and their customers. For multiple clients, you schedule appointments to meet face-to-face with their customers and discuss telecommunication services. Your primary focus is to enhance the customer experience and build customer loyalty. Like all of us, our clients’ customers just want someone to listen to them and help solve their problems. You do both. After assisting customers in selecting the products and services that best suit their technology and communications goals, you help to set up their account. Then, with efficiency, you facilitate effective delivery and installation. You also process upgrades, downgrades, and new product purchases.

As a people person, you thrive in this fast-paced, consumer-facing position. Your professionalism comes through in all of your interactions. Organized and punctual, you keep on top of your work and always arrive for work on time. This has been an amazing opportunity for you to learn the fundamentals of outside sales and territory management. You enjoy attending sales and management training meetings throughout the week and having opportunities to help train other sales representatives. You also get to learn the operations side as well, such as human resources, scheduling, and meeting management. You enjoy traveling for business and are excited about the exciting direction your career is taking

Qualifications for our Brand Associate:

  • Higher Education degree OR at least one year of experience in customer service or sales
  • The ability and willingness to travel
  • Show a competitive nature which may include a sports or military background
  • Remarkable problem-solving skills
  • Attentive to detail
  • Exceptional customer service skills
  • Motivated and eager to learn

Brand Associate Work Schedule: This full-time Brand Associate position requires some flexibility, including travel and potentially working some evenings and weekends.
 

Persons with Experience in the following areas should apply: Account Management, Agency Management, Brand Management, Retail, Campaign Management, Channel Management, Client Management, Consumer Relationship Management, Customer Relationship Management, Account Sales, Consumer Product Sales, Sales, Consumer Sales, Sales Customer Service, Marketing, Brand Marketing, Marketing Associate, Direct Marketing, Marketing Representative, Market Research, Brand Awareness

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