Sr. Customer Manager

6 days ago

Nashville, United States Mars Full time

Job Description:

Sr. Customer Manager, Immediate Consumption - Dollar General

Nashville, TN

The Sr. Customer Manager, Immediate Consumption - Dollar General is responsible for achieving profitable sales growth at customers for the Mars business. This role is expected to maintain strong relationships & best execute customer plans that deliver objectives of; revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, and promotions.

What are we looking for?

  • Bachelor’s Degree

  • 5+ Years’ experience in Sales, Marketing, for Fast Moving Consumer Good Industries

  • Prior Retail Account Management experience with experience calling on Dollar General or Value Chanel experience a plus

  • Strong understanding of forecasting, long-term strategic planning, Nielsen, 1010 Data and trade management & forecasting system and tools

  • Strong history of working cross-functionally both internally and externally

  • Availability to travel 15% of time

  • A valid driver's license and clean driving record

What will be your key responsibilities?

  • Sell Mars Wrigley Portfolio of Confections & Snacks business and all Core Displays while maximizing sales growth and profit.

  • Lead and Leverage Competitive Line Reviews to drive assortment recommendations and drive sustainable share growth.  

  • Responsible for delivering Net Sales Growth Objectives. 

  • Manage overall customer P&L and deliver financial targets.  Effectively negotiate trade deals to drive profitable business and positive ROI. 

  • Manage Trade Budget, Rate and Drive Net Sales Realization. 

  • Responsible for direct sales forecast based on Integrated Business Plan monthly process. Leverage tools and relationship with customer to drive forecast accuracy.  

  • Foster strong customer relations with your Candy Snacks Buyers, Assistant Buyers, Marketing Team & to ensure a long-term partnership that promotes sales growth.

  • Develop and Align to Team Objectives, Goals, Strategies and Measures.

  • Liaison with Customer Supply Chain Team and customer Merchandise Planning Teams to drive initiatives and monthly status meetings (30/60/90 calls). 

  • Cross-Functional Teamwork:  Actively lead, engage and work with internal Mars-Wrigley functions, peers & colleagues, and when applicable other Mars Wrigley Division personnel to drive business results.

  • Complete all new item set up forms, contracts, costings & negotiations agreements.

  • Perform special projects as requested

What can you expect from Mars?

  • Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

  • A company vehicle is included with this role.

#LI-WC1

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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