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Boston, United States Boston University Full timeThe Animal Science Center is part of the Office of Research, a group dedicated to aiding the research community in navigating the lifecycle of their work; from finding funding, to creating proposals, to helping inventions find their way to the public. We are a diverse group of passionate individuals who have a deep appreciation for research animals and their...
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Boston, Massachusetts, United States Boston University Full timeThe Animal Science Center is part of the Office of Research, a group dedicated to aiding the research community in navigating the lifecycle of their work; from finding funding, to creating proposals, to helping inventions find their way to the public.We are a diverse group of passionate individuals who have a deep appreciation for research animals and their...
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Boston, United States Boston University Full timeThe Mechanical Electrical Plumbing Facilities Manager works with trades managers who are responsible for managing daily operations and maintenance of university campuses. This role involves developing excellent working relationships with the university community and both internal and external vendors to coordinate services. The facilities manager ensures the...
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Boston, United States Jetblacktransportation Full timeJob description We are a leading provider of Transportation. We are looking to hire Customer Service Representative/call center/dispatch agent to join our existing top-notch team. If you\'re a hard-working, and looking for a great place to grow your career. Responsibilities : Respond to customer inquiries and requests via telephone, email, and chat in a...
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Boston, United States Jetblacktransportation Full timeJob description We are a leading provider of Transportation. We are looking to hire Customer Service Representative/call center/dispatch agent to join our existing top-notch team. If youre a hard-working, and looking for a great place to grow your career. Responsibilities : Respond to customer inquiries and requests via telephone, email, and chat in a...
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Facilities Operations Coordinator
6 days ago
Boston, Massachusetts, United States InsideHigherEd Full timeFacilities Operations Coordinator Overview: This role serves as the central point for all facility-related inquiries, encompassing both urgent and routine matters. The position operates continuously, ensuring that requests for facility services are received and managed effectively. Key Responsibilities: Act as the primary contact for all facility-related...
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Generation Dispatcher
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Boston, United States Boston Energy Trading and Marketing LLC Full timeBoston Energy Trading and Marketing (BETM) is a wholly-owned subsidiary of Mitsubishi Corporation, a global integrated business enterprise that develops and operates businesses across virtually every industry. Mitsubishi’s current activities have expanded far beyond its traditional trading operations to include investments and business management across...
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Supervisory Facility Operations Specialist
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Boston, United States National Park Service Full timeJOB SUMMARY: Supervisory Facility Operations Specialist located in Boston National Historical Park, in the Facilities & Sustainability Program Division. MAJOR DUTIES: Independently and/or through subordinate supervisors and staff, the incumbent manages the park's Facility Maintenance Management Directorate, develops and executes long range and short term...
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General Dispatcher
1 week ago
Boston, United States Intelletec Energy Full timeCompany Overview: We are a leading energy trading and asset management firm with a focus on optimizing generation assets and energy storage across North America. We offer comprehensive services in asset management and optimization, as well as wholesale energy solutions to retail power and gas suppliers. Our proprietary trading team operates in competitive...
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General Dispatcher
7 days ago
Boston, United States Intelletec Energy Full timeCompany Overview: We are a leading energy trading and asset management firm with a focus on optimizing generation assets and energy storage across North America. We offer comprehensive services in asset management and optimization, as well as wholesale energy solutions to retail power and gas suppliers. Our proprietary trading team operates in competitive...
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Boston, United States Children's Hospital Boston Full time75792BRJob Posting Title:100% in person Call Center Dispatcher- Every Other Weekend 3p-11:30pDepartment:Information Systems-Page OperatorsAutoReqId:75792BRStatus:Part-TimeStandard Hours per Week:16 Job Posting Category:Information TechnologyJob Posting Description: This Call Center Dispatcher will be responsible for: + Responding to requests for direct dial...
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Customer Service Center Specialist
3 months ago
Boston, United States Keolis Commuter Services Full time** Customer Service Center Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO002036 Showing 1 location **Job Details** **Description** **Knowledge and Skills:** * Knowledge of general internet and data entry navigation. * Requires a minimum typing speed of 40 words per minute. * Experience in Customer Service, commercial...
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Supervisory Facility Operations Specialist
4 days ago
Boston, United States National Park Service Full timeIndependently and/or through subordinate supervisors and staff, the incumbent manages the park's Facility Maintenance Management Directorate, develops and executes long range and short term plans and programs designed to maintain, operate and improve the Parks for the benefit of the public in a manner consistent with proper maintenance and asset management...
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Dispatcher
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Boston, United States ExpressIt Delivery Full timeThe successful candidate must have a robust background in both scheduling and dispatching drivers. Applicants need to live in either Massachusetts or New Hampshire. They should possess extensive knowledge of the New England region and demonstrate the ability to flourish in a fast paced environment that requires adherence to strict timelines. This is a hybrid...
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Dispatcher
4 hours ago
boston, United States ExpressIt Delivery Full timeThe successful candidate must have a robust background in both scheduling and dispatching drivers. Applicants need to live in either Massachusetts or New Hampshire. They should possess extensive knowledge of the New England region and demonstrate the ability to flourish in a fast paced environment that requires adherence to strict timelines. This is a hybrid...
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Boston, Massachusetts, United States Foundation Medicine Full timeOverview of the Role The Lead Manager of Materials Management within the Global Supply Chain division is tasked with overseeing the Materials Management framework across multiple locations in the United States, while also providing support to the Supply Chain operations in international settings. This leadership position is pivotal in mentoring and...
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Client Services Supervisor
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Boston, United States MFS Investment Management Full timeAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the...
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Dispatcher -Customer Service
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Boston, Massachusetts, United States Sunrun Full timeEverything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.Do you believe in a sustainable future where everyone can access the power they need, whenever...
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Client Services Supervisor
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Boston, United States MFS Investment Management Full timeAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions...
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Facilities Operations Manager
5 hours ago
Boston, Massachusetts, United States TEKsystems Full timeJob DescriptionWe are looking for a Facilities Operations Manager to oversee our facilities management efforts.Position Overview:This role is essential for ensuring that all facilities-related services are executed at an exceptional level, consistently surpassing client expectations. The Facilities Operations Manager will handle all administrative support...
OPERATIONS SERVICE CENTER DISPATCHER Facilities Management Planning Materials
1 month ago
This position is the main hub for all facilities related calls both emergency and non-emergency. This includes after hours, weekends, and holidays. This position is responsible on a 24-hour/7-day basis to receive requests for any facilities related services and then direct and coordinate the various management, trades, and custodial activities. Receives, documents, and dispatches daily trouble calls to appropriate personnel. While operating a computerized dispatch log. Facilities Operations Service Center Dispatchers are tasked with answering phone calls in a professional manner and taking each phone call to its completion. Dispatchers create work orders, use activity logs, properly document and pass along information through email, notify appropriate management staff of serious situation, and place service calls. The Operations & Service Center maintains a 24/7 point of contact for all facilities related activities. Dispatchers receive alarm notifications for a variety of computerized alarm systems for HVAC, electrical, fire alarm, and plumbing systems, directs the appropriate response, and logs all information passing it along to the appropriate people. Responsible for facilities related emergency notifications (Everbidge). Communicate effectively facilities related emergencies with facilities management and the BU community. Receive, asses, and direct the initial response for all facilities related emergencies and incidents.
Required Skills
- A high level of phone etiquette, professionalism and customer service skills at all levels is required.
- Strong attention to detail and high conflict resolution skills.
- Strong listening and communication skills with ability to take initiative, manage complicated situations, and communicate information.
- Demonstrated interpersonal skills with ability to problem solve.
- Basic computer data entry and email skills.
- Must be able to work independently and within a team.
_We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. _
Required Experience
Qualifications:
- A high level of phone etiquette, professionalism and customer service skills at all levels is required.
_We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. _
