Assistant Store Manager

1 month ago


Edina, United States Chico's FAS Full time

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with store teams and Store Manager to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

• Assists in recruiting, hiring and developing a high performing team.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches store team on performance.

• In partnership with the SM, resolves human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 2+ years of retail management experience preferred

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Able to learn or adapt to technology provided by the company

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Strong leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

0653 Galleria

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.



  • Edina, United States HomeGoods Full time

    JOB DESCRIPTION Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. The...


  • Edina, United States HomeGoods Full time

       Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. The Opportunity: Contribute...


  • Edina, United States Chico's Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...


  • Edina, Minnesota, United States HomeGoods Full time

    About the OpportunityWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at HomeGoods. As a key member of our store leadership team, you will be responsible for driving sales growth, improving operational efficiency, and delivering exceptional customer service in a fast-paced retail environment.Key ResponsibilitiesAssist...

  • Store Sales Manager

    3 weeks ago


    Edina, United States LaserAway Full time

    Job Title: Store Sales ManagerLocation: Edina, MNReports to: Regional Sales DirectorWhy LaserAway?At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for professional growth and career...


  • Edina, United States Fragmented Nostalgia LLC Full time

    Job DescriptionJob DescriptionFragmented Nostalgia is seeking a Store Manager to join our team! You will be responsible for overseeing and managing a mall retail space. In this position, you will work with primarily two other people to exhibit and sell our brand's products in a luxury based mall. Having a passion for anime and pop-culture franchises are...

  • Assistant Manager

    2 months ago


    Edina, United States Coffee and Bagel Brands Full time

    At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important around here - TEAM, GUEST, QUALITY! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships,...


  • Edina, Minnesota, United States Janie and Jack LLC Full time

    About the RoleWe are seeking a highly motivated and experienced Executive Store Leader to join our team at Janie and Jack LLC. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing store team.Key ResponsibilitiesStore Performance: Develop and implement...


  • Edina, United States First Supply LLC Full time

    Kohler Signature Store Sales Design Consultant Location US-MN-Edina Job ID 2024-4171 Type Regular Full-Time # Positions 1 Category Kohler Store Overview The Kohler Signature Store by First Supply is seeking a creative, energetic and ambitious sales, design professional to develop and build relationships with new and existing...


  • Edina, Minnesota, United States First Supply LLC Full time

    Kohler Signature Store Sales Design ConsultantLocationUS-MN-EdinaJob ID TypeRegular Full-Time# Positions1CategoryKohler StoreOverviewThe Kohler Signature Store by First Supply is seeking a creative, energetic and ambitious sales, design professional to develop and build relationships with new and existing customers and deliver a design experience worthy of...

  • Kitchen, Bath

    3 months ago


    Edina, United States First Supply LLC Full time

    Kitchen, Bath & Lighting Store Sales Design Consultant Location US-MN-Edina Job ID 2024-4121 Type Regular Full-Time # Positions 1 Category Gerhard's Showroom Overview Gerhard's Kitchen, Bath & Lighting Store is seeking a creative, energetic and ambitious sales, design professional to develop and build relationships with new and...

  • Kitchen, Bath

    3 months ago


    Edina, United States Gerhard's Full time

    Kitchen, Bath & Lighting Store Sales Design Consultant Location US-MN-Edina Job ID 2024-4121 Type Regular Full-Time # Positions 1 Category Gerhard's Showroom Overview Gerhard's Kitchen, Bath & Lighting Store is seeking a creative, energetic and ambitious sales, design professional to develop and build relationships with new and...

  • Manager in Training

    3 days ago


    Edina, United States State and Liberty Clothing Co. Full time

    MANAGER IN TRAINING PROGRAM (OVERVIEW):If you seeking a lifestyle or career change and are enthusiastically ready to embark on a new journey in the retail industry, we have an exciting opportunity for you. Our fast-track Manager in Training program is specifically tailored for motivated individuals aiming to acquire invaluable business and management...

  • Optometric Assistant

    1 month ago


    Edina, United States Visionworks Full time

    About Us: Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.Pay Type: Part...

  • Optometric Assistant

    3 months ago


    Edina, Minnesota, United States VisionWorks Full time

    About Us: Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.Pay Type: Full...

  • Optometric Assistant

    3 months ago


    Edina, United States VisionWorks Full time

    About Us: Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.Pay Type: Full...


  • Edina, Minnesota, United States CommonBond Communities Full time

    Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive. Today, over...


  • Edina, United States CommonBond Communities Full time

    Description Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive....


  • Edina, United States Dahl Consulting Full time

    Seeking a new job opportunity in the Edina area? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the financial industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This Company is hiring a Wealth Management Administrative Assistant for a contract position! Interested?...


  • Edina, Minnesota, United States Fairview Health Services Full time

    Overview Fairview Health Services is seeking a Culinary Services Assistant to contribute to our nutrition team. This role involves the preparation of food portions and the assembly and disassembly of patient meal trays in a safe and efficient manner. Responsibilities include serving customers, delivering and collecting patient trays, and performing...