Customer Experience Development Analyst
1 month ago
At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you WHY JOIN US?
Our purpose is to empower the world with essential innovations to thrive. We work on things that matter Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career.
We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results. Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.
DuPont is seeking a Customer Experience Development Analyst to join the Marketing and Sales IT Solutions Delivery team. In this position, you will be customer facing, working with business representatives including digital marketers in each of the Company’s businesses. The ideal candidate will have extensive Martech knowledge and a solid web development background, they will be an articulate, technically minded individual with good business acumen and excellent interpersonal skills.
The candidate should have strong hands-on technical skills with at least 5 years of experience in the website development or related field – preferably working within the Martech stack. This individual should have experience developing web experiences and data-driven strategies on website properties. Please note the team works 3 days onsite and 2 days remote at our corporate site in Wilmington, DE.Your Key Responsibilities: Engages with stakeholders to turn business requirements into actionable user stories.
Build and maintain web applications using Adobe Experience Manager (AEM) and Marketo including site architecture, custom components, workflow development, Digital Asset Management (DAM) implementation, implementation, and unit testing. Integrate Adobe Experience Manager (AEM) with sales, service, and marketing automation platforms. PIM HTML FlexUI scripting for data validation and quality checks.
Salesforce taxonomy validation and dataflow. Develop reusable email and landing page templates within Marketo. Create multi-demographic segmentation for email campaigns.
Support multi-site and multi-channel delivery, personalization / targeting, content aggregation & syndication, multi-lingual, automated workflow management, etc. Diagnose and solve technical problems involving multiple environment and application integrations. Strong scripting/web development background and familiarity with HTML, JavaScript and CSS are needed; PHP programming required.
Familiarity with browser devices and platform differences and idiosyncrasies, and ability to develop workarounds to accommodate specialized user/client needs and device platforms. Knowledge of web analytics tools and related analyses. Ability to interact positively with and build consensus among a diverse group of clients.
Ability to understand and manage greater web environment. Ability to design and integrate complex web enterprise systems. Your Qualification Profile: 5+ years of experience working in Digital Marketing in a similar roleB2B experience is preferredSignificant experience with marketing automation platform (Marketo preferred) and segmentationAbility to balance defining strategy of the program with creative and execution in Marketo.
Analytical/reporting skills, with experience working on budgetsOperates independently and efficiently to manage multiple projects and deadlines simultaneously and successfully, without sacrificing qualityExcellent written and verbal skills, time management, decision-making, presentation, organizational and problem-solving skillsBachelor’s Degree in Digital Marketing, Marketing, Business, Technology or a related fieldJoin our Talent Community to stay connected with us DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.
If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.
We have other current jobs related to this field that you can find below
-
Customer Experience Development Analyst
2 months ago
Wilmington, Delaware, United States DuPont Full timeAt DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...
-
Customer Experience Development Analyst
2 months ago
Wilmington, Delaware, United States Dupont Full timeEn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...
-
Senior Business Analyst
2 weeks ago
Wilmington, United States Innovative Development Full timeSenior Business Analyst - Market Access The role will support the Market Access team within a Pharmaceutical client. Working knowledge of Commercial Pharmaceutical Operations and Market Access in particular will be helpful. The Senior Business Analyst needs be able to perform the essential duties and responsibility noted in the requirements listed below:...
-
Pricing Analyst/Sr. Analyst
3 months ago
Wilmington, United States Granules Full timeJob DescriptionJob DescriptionDescription: As the Pricing Analyst/Sr. Analyst, you will be responsible for establishing and enforcing pricing guidelines for our products. You will closely watch the market and develop a strategic pricing plan to ensure we remain competitive while maximizing revenue and profitability across our product...
-
Pricing Analyst/Sr. Analyst
2 months ago
Wilmington, United States Granules Full timeJob DescriptionJob DescriptionDescription: As the Pricing Analyst/Sr. Analyst, you will be responsible for establishing and enforcing pricing guidelines for our products. You will closely watch the market and develop a strategic pricing plan to ensure we remain competitive while maximizing revenue and profitability across our product...
-
Customer Support Analyst
4 weeks ago
Wilmington, United States Fullsteam Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of 1,700 employees, we are committed to driving innovation and...
-
Customer Experience Specialist
4 weeks ago
Wilmington, United States Continental Finance Company Full timeJob DescriptionJob DescriptionSalary: Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Customer Experience Specialist to support our...
-
Customer Experience Specialist
2 months ago
Wilmington, United States Continental Finance Company Full timeJob DescriptionJob DescriptionSalary: Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Customer Experience Specialist to support our...
-
Customer Experience Lead
4 weeks ago
Wilmington, United States Barclays Full timeCustomer Experience LeadWilmington, DE As a Barclays Customer Experience Lead, you will serve as a key champion for customer experience across the organization. This is an opportunity to use data and customer insights to identify gaps and opportunities in the current state end-to-end customer journey, build a future state vision, and partner with disciplines...
-
Customer Experience Lead
4 weeks ago
Wilmington, Delaware, United States Barclays Full timeCustomer Experience LeadWilmington, DEAs a Barclays Customer Experience Lead, you will serve as a key champion for customer experience across the organization. This is an opportunity to use data and customer insights to identify gaps and opportunities in the current state end-to-end customer journey, build a future state vision, and partner with disciplines...
-
Customer Experience Specialist
2 months ago
Wilmington, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Representative
2 days ago
Wilmington, United States Enterprise Mobility Inc Full timeOverview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...
-
Customer Experience Specialist
1 month ago
Wilmington, United States CastleBranch Full time** Customer Experience Specialist** **Job Category****:** Customer Success **Requisition Number****:** CUSTO001512 Showing 1 location **Job Details** **Description** **Customer Service Representative** **Company Summary** **CastleBranch is obsessed with world-class customer service.** As a **Customer Service Representative Agent**, you will be the front line...
-
Senior Business Analyst
12 hours ago
Wilmington, United States Optomi Full timeBusiness Analyst (Collections & Recovery) | Contract | Hybrid: Wilmington, DelawareOptomi, in partnership with a leading client, is seeking a Business Analyst for immediate consideration! The ideal candidate will play a role in the development of multiple parts of the business by analyzing past, current, and future business trends. This individual will...
-
Senior Business Analyst
4 hours ago
Wilmington, United States Optomi Full timeBusiness Analyst (Collections & Recovery) | Contract | Hybrid: Wilmington, DelawareOptomi, in partnership with a leading client, is seeking a Business Analyst for immediate consideration! The ideal candidate will play a role in the development of multiple parts of the business by analyzing past, current, and future business trends. This individual will...
-
Business Analyst
2 weeks ago
Wilmington, United States eTeam Full timeRole: Business Analyst Location: Wilmington or New Castle, DE Duration: 5 Months Description: The analyst will participate in requirements gathering, design, testing, training, implementation, and post-implementation support of an enterprise implementation. The analyst will work directly with business users, implementation team members, and the...
-
Business Analyst
2 weeks ago
Wilmington, United States Inizio Partners Full timeAbout the job Business Analyst Business AnalystKey Responsibilities Coordinate across functional groups to review and interpret business issues and needs to develop accurate Business Requirements Perform requirements analysis Evaluate business processes, develop and implement robust solutions and identify areas of improvement Lead multi-functional group...
-
Technical Business Systems Analyst
4 weeks ago
Wilmington, United States Saxon Global Full timeTechnical Business Systems Analyst Employment Contract Candidate must be your W2 Employee Yes No of Positions 1 Projected Start Date 08-12-2024 Duration (in months) C2C Rate $50 W2 Location Durham, NC Job Description TECHNICAL BUSINESS SYSTEMS ANALYST | REMOTE (EST) Looking for a talented Business Systems Analyst to join one...
-
Product Analyst Senior Associate
2 days ago
Wilmington, United States JPMorgan Chase Full timeChase Card Services is seeking an experienced leader to drive customer and firm value within the Card Authorizations’ product. You will work closely with Business, Product, and Technology leadership to articulate, valuate, sequence, and execute discreet efforts to improve our authorizations engine, deliver customer features, & support scrum teams as...
-
Business Analyst/QA
4 weeks ago
Wilmington, United States Crescens Full timeJob Title:Business Analyst/QA - SharePoint Location: Raleigh,NC(Remote) Duration: 11+ Months contractNote: Webcam Interview Only Responsibilities: This individual will define and prioritize SharePoint and webbased projects delivering content management and business process support onbehalf of these business units, breaking down the design into work items,...
