Work Scheduler

2 weeks ago

Chattanooga, United States EPB Full time
Job Summary

The Work Scheduler is responsible for utilizing information from many sources, such as business systems, work planners, work management teams, etc., to produce and execute work schedules for EPB field personnel. The Work Scheduler is responsible for planning, assigning, and executing necessary preparation tasks for primary energy and communication infrastructure work. This position manages and prioritizes daily work driven by customer milestones, operational maintenance, and emergency restoration. The Work Scheduler is ultimately responsible for collaborating with the Work Planner position to create an actionable plan mitigating all possible obstacles to the crew's ability to complete the work efficiently. Real-time assignment changes to maintain maximum efficiency and effectiveness while meeting changing priorities, including planned and emergency response work, are a daily integral part of this position.

Duties and Responsibilities

  • Produce efficient and productive work schedule for EPB field resources based on many sources of information regarding customer and operational priorities.
  • Meet or exceed the customer's expectation of work regarding timelines and quality.
  • Manage the daily tasks of current projects through field coordination and decision-making including traffic control coordination, material issuance, underground locates, customer outages, caution, and clearances.
  • Effectively communicate project due dates by phase to facilitate resource allocation and scheduling.
  • Coordinate with groups like construction, preventative maintenance, project management, and energy services to plan and execute work.
  • Coordinate all aspects of construction including efficiently notifying and scheduling fiber optics installation.
  • Plan staffing and needed resources to meet work order commitments while maintaining productivity measures.
  • Remain proactively aware of upcoming deadlines to secure appropriate resources.
  • Identify all internal project stakeholders and coordinate the smooth flow of work.
  • Resolve customer issues and work with customers as needed for best-case resolution.
  • Communicate and expedite revisions and resolve customer-effecting issues with engineering and design.
  • Manage projects with a keen eye on financial parameters, ensuring adherence to budgets ranging from $15 to $20 million.
  • Effectively communicate information from the field to customers or other departments on outstanding tasks for planned or emergency work.
  • Provide valuable input in work planning sessions to prioritize and allocate resources with construction leadership.
  • Actively participate in the work management team to prioritize and plan operational maintenance work (non-customer-driven); take priority work from this team and implement it effectively.
  • Maintain exceptional documentation regarding customer communications, milestones, and delivery date changes to track EPB work progress accurately.
  • Maintain EPB data systems to support accurate reporting of scheduling and field work activities.
  • Act as a single point of contact for the customer in coordination with the Work Planner from the approval of a primary work project by Electric or Fiber Design through operational completion.
  • Field and coordinate key customer requests from Energy Services while working with design and project managers on key customer-driven project timelines.
  • Suggest ideas to improve or create new processes and procedures and discuss them with the immediate management team.
  • Design and create emergency work orders and job packs during outages and emergency response situations.
  • Contribute to various storm work roles in-office and in the field as needed.
  • Available to work 24/7/365 - Shift Work; Regular work hours include evenings, overnights, and weekends; Overtime is required - mainly during storms or other system events. Working on holidays for operational needs may be required.

Education and Experience

  • Associate degree with a background in industrial technology or journeyman-level trade apprenticeship in the electric field.
  • 3+ years' experience in electric construction and infrastructure development.
  • Ability to work and communicate in a fast-paced, high-volume environment.
  • Knowledge of basic office systems such as Outlook, Word, Excel, Access, and PowerPoint.
  • Ability to become proficient in all EPB business system applications used to plan, assign, execute, and monitor work, including Pragma, CAD, EnQuesta, Omnia, OMS, GT Viewer, RESCO SPAN, and other applications used in daily operations.
  • Demonstrated excellent organization, analytical, time management, and customer service skills.
  • Strong interpersonal and communication skills, with the ability to effectively engage and collaborate with customers.
  • Customer-focused mindset, committed to delivering high-quality results and exceeding customer expectations.
  • Analytical thinking and problem-solving skills to anticipate and address project risks and obstacles.

Certification(s) & Other Requirements

  • Must be able to participate in an on-going on-call rotation that focuses on the convenience of our customers.
  • Ability to accept responsibility, think independently and make logical decisions as it relates to field issues during day-to-day operations and planning.
  • Possess and maintain a current, valid driver's license in the state of residence and demonstrate safe and responsible operation of motor vehicles.
  • Ability to effectively communicate information and respond to questions from management, field personnel, customers, and the general public clearly and concisely.
  • Ability to work with basic mathematical concepts such as addition, subtraction, multiplication, division, probability, and statics. Must have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to present information in one-on-one and small group situations to customers and other employees of the organization.
  • Ability to complete required reports, written and on the computer.

Physical Demands

  • The work environment typically represents a standard office setting.
  • At times, the work will require detailed analysis and planning to schedule work for optimum efficiency. At other times, the environment will be stressful as assignments are made to deal with system emergencies.
  • The regular work hours for this position will include evenings, overnights, and weekends.

Read the full posting.

  • Work Scheduler

    2 weeks ago

    Chattanooga, Tennessee, United States EPB Full time

    Job SummaryThe Work Scheduler is responsible for utilizing information from many sources, such as business systems, work planners, work management teams, etc., to produce and execute work schedules for EPB field personnel. The Work Scheduler is responsible for planning, assigning, and executing necessary preparation tasks for primary energy and communication...

  • Work Scheduler

    3 weeks ago

    Chattanooga, United States EPB Full time

    Job Summary The Work Scheduler is responsible for utilizing information from many sources, such as business systems, work planners, work management teams, etc., to produce and execute work schedules for EPB field personnel. The Work Scheduler is responsible for planning, assigning, and executing necessary preparation tasks for primary energy and...

  • Work Planner

    2 weeks ago

    Chattanooga, Tennessee, United States EPB Full time

    Job SummaryThe Work Planner is responsible for establishing communication with all developers, customers, or other stakeholders for all work released for scheduling. The Work Planner should maintain communication so that customer expectations are clearly understood and documented in EPB business systems so that work can be scheduled effectively during the...

  • Supervisor Scheduling

    2 weeks ago

    Chattanooga, United States Catholic Health Initiatives Full time

    **Overview** The Chattanooga Heart Institute offers the most comprehensive cardiac care available in this region. Founded in 1976 we now have six offices in Tennessee and one in Georgia. Our practice is made up of 29 board-certified cardiologists and four cardiothoracic surgeons. We merged with CHI Memorial Health Care System in 2011 which is part of...

  • Appointment Scheduler

    7 days ago

    Chattanooga, United States Catholic Health Initiatives Full time

    **Overview** **CHI Memorial Pediatric Diagnostic Associates** CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is a Management Service Organization (MSO) that provides comprehensive office management services for all Memorial Health Partners and...

  • Recruiting & Scheduling Coordinator

    2 weeks ago

    Chattanooga, United States SYNERGY HomeCare Full time

    Summary: The Recruiting & Scheduling Coordinator reports directly to the General Manager and is responsible for guiding and coordinating all recruiting and scheduling-related activities of the SYNERGY HomeCare business. This position includes leadership and management in areas of the business including recruiting processes, interviewing, and selecting...

  • Care Coordinator

    1 month ago

    Chattanooga, United States Comprehensive Care Full time

    Comprehensive Care is currently looking for a full-time Care Coordinator (Scheduler) for our Chattanooga Home Care Agency! As a Care Coordinator (Scheduler) you are responsible for ensuring that each caregiver and client receives exceptional customer service by coordinating & matching client and caregiver needs on a day-to-day/weekly basis. The Care...

  • Work Planner

    2 weeks ago

    Chattanooga, United States EPB Full time

    Job Summary The Work Planner is responsible for establishing communication with all developers, customers, or other stakeholders for all work released for scheduling. The Work Planner should maintain communication so that customer expectations are clearly understood and documented in EPB business systems so that work can be scheduled effectively during...

  • Payer Fee Schedule Specialist

    2 days ago

    Chattanooga, United States National Seating & Mobility Full time

    Statement of the Position: The Fee Schedule Specialist works as a Payer Relations team member. The payer relations team is a multidisciplinary group that is charged with contracting, credentialing, issue resolution and other financial processes. This is a position that requires solid analytical skills and sound judgment. Daily activities include maintaining...

  • Payer Fee Schedule Specialist

    7 days ago

    Chattanooga, United States National Seating & Mobility Full time

    Statement of the Position: The Fee Schedule Specialist works as a Payer Relations team member. The payer relations team is a multidisciplinary group that is charged with contracting, credentialing, issue resolution and other financial processes. This is a position that requires solid analytical skills and sound judgment. Daily activities include maintaining...

  • Call Center Manager

    1 month ago

    Chattanooga, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionJob Opportunity: Call Center/Dispatcher ManagerAt our long-standing establishment in Chattanooga, we prioritize continuous growth by selectively bringing on board the best talent. Our customers love us for our unwavering commitment to excellence. While you may have seen our trucks and ads, what you may not know is what it's...

  • Call Center Manager

    1 month ago

    Chattanooga, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionJob Opportunity: Call Center/Dispatcher ManagerAt our long-standing establishment in Chattanooga, we prioritize continuous growth by selectively bringing on board the best talent. Our customers love us for our unwavering commitment to excellence. While you may have seen our trucks and ads, what you may not know is what it's...

  • Perioperative Scheduling Specialist

    1 month ago

    Chattanooga, United States Erlanger Health System Full time

    The Perioperative Specialist is responsible for scheduling surgical procedures for BEH, TCT and Erlanger North, and scheduling pre-admission testing procedures for BEH surgery. This person must be able to exercise superior communication skills and filter a vast amount of information accurately, with a working knowledge of CPT, DRG and ICD9 codes, and the...

  • Low Call Schedule near Chattanooga TN

    2 weeks ago

    Chattanooga, United States The Curare Group Full time

    Our North Georgia client is seeking a Pulmonologist, ideally with sleep medicine training, for a hospital-owned outpatient practice less than 30 minutes from Chattanooga, and under 90 minutes from Atlanta. Options for Sleep or no sleep with potential for Directorship in several years. Enjoy a 4.5 day work week, minimal call schedule (phone only), competitive...

  • Caregiver Role: Paid Weekly with Flexible Scheduling

    2 weeks ago

    Chattanooga, United States Right at Home Chattanooga Full time

    Right at Home Chattanooga - Are you exhausted with jobs not being flexible with your schedule? Are you worried about not being compensated fairly? Are you tired of not being supported when challenges arise? Wondering whether you will be able to care for your family in these times of uncertainty is an uneasy feeling. Right at Home is here to help take that...

  • Travel Social Work

    3 days ago

    Chattanooga, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a Social Work Social Worker for a travel job in Chattanooga, Tennessee.Job Description & RequirementsSpecialty: Social WorkerDiscipline: Social WorkStart Date: ASAPDuration: 13 weeksEmployment Type: TravelJob Description:Supplemental Health Care is hiring Social Worker to work with a partnering Hospice Care facility in...

  • Travel Social Work

    23 hours ago

    Chattanooga, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a Social Work Social Worker for a travel job in Chattanooga, Tennessee. Job Description & Requirements Specialty: Social Worker Discipline: Social Work Start Date: ASAP Duration: 13 weeks Employment Type: Travel Job Description: Supplemental Health Care is hiring Social Worker to work with a partnering Hospice Care...

  • Drivers wanted

    7 days ago

    Chattanooga, United States Lyft Full time

    Earn a $400 bonus in Chattanooga when you give 40 rides during your first 7 days. New drivers only. Terms apply. What is Lyft? Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that need rides. Driving with Lyft is the perfect way to earn money on any schedule and is a great alternative to part-time, full-time...

  • Caregiver Role: Paid Weekly with Flexible Scheduling

    2 weeks ago

    Chattanooga, TN, United States Right at Home Chattanooga Full time

    Right at Home Chattanooga - Are you exhausted with jobs not being flexible with your schedule? Are you worried about not being compensated fairly? Are you tired of not being supported when challenges arise? Wondering whether you will be able to care for your family in these times of uncertainty is an uneasy feeling. Right at Home is here to help take that...

  • Lead, Paint Technician

    4 weeks ago

    Chattanooga, Tennessee, United States West Star Aviation Full time

    JOB SUMMARY:This hourly, non-exempt, position requires knowledge of the paint process. The job includes varying amounts of general mechanical applications as listed below. Job duties will vary each day and are designated by the Paint Program Manager.ESSENTIAL FUNCTIONS:Attend work every day as scheduled to include overtime and weekend assignments. Notify...