Guest Services Representative

Found in: beBee S US - 1 week ago


Myrtle Beach, United States Palace Resort Full time

Guest Services Representative; Palace Resort

Come join our Vacation Myrtle Beach family The Palace Resort is looking for an enthusiastic and energetic person who possesses an outgoing personality to join our team The Palace Resort is an ocean front property located in Myrtle Beach. Candidates must be highly skilled in communications and people management.

Vacation Myrtle Beach manages 14 family-oriented and advantageously located resorts featuring the best playgrounds and water parks in Myrtle Beach Our goal is to provide an enjoyable and fun-filled vacation for our guests year-round.

RESPONSIBILITIES 

Answer guests’ questions and offer information and assistance Check guests in or out of the resort Answer telephones Communicate with other departments to fulfill guests’ needs Act as the first point of contact for our guests, vendors, and occasionally our owners. Be responsible for taking incoming phone calls, occasional outbound calls, and responding to emails or chats daily from guests who have questions or concerns about a reservation, statement, etc. Meet and maintain Vacation Myrtle Beach standards and metrics such as guest satisfaction, accuracy, efficiency, and inquiry conversion to reservations. Build and maintain business relationships with owners and open lines of communication with other internal support teams.

QUALIFICATIONS

Technical computer skills required on all forms of hardware - laptops, tablets, and mobile devices. Professional in all forms of communications such as email, phone calls, video calls, and texts. Excellent time management skills with the ability to change activities frequently and cope with interruptions. Highly responsive and reliable. Strong attention to detail. Ability to work a flexible schedule, early mornings, and split shifts as needed. Enthusiasm & passion for customer service. Hospitality experience preferred. IqWare experience preferred.

PERKS YOU CAN EXPECT WHILE WORKING WITH US:

Eligibility for monthly Front Desk (guest services) incentive plan. Medical, Dental, Vision, Short Term Disability, Critical Illness and Life Insurance Plan Paid Time Off Floating Holidays Resort Accommodation Discounts Monthly Employee Perk

Please note that any and all perks are subject to change at the discretion of Palace Resort’s management.

Qualified candidates will also have an opportunity for advancement to include the position of Homeowner’s Representative. The Homeowner Representative is the main point of contact for our condominium owners and is trusted to build and maintain strong relationships as measured by the retention, profitability, and guest satisfaction of their assigned positions.

This is a year-round, hourly position. Interested applicants may apply in person at the Palace Resort, located at 1605 South Ocean Blvd. or forward your resume for consideration. We are an equal opportunity employer.

We participate in E-verify.

Thank you for your interest

Source: Hospitality Online


  • Guest Services Representative

    Found in: beBee jobs US - 1 week ago


    Myrtle Beach, South Carolina, United States Palace Resort Full time

    Guest Services Representative; Palace ResortCome join our Vacation Myrtle Beach family The Palace Resort is looking for an enthusiastic and energetic person who possesses an outgoing personality to join our team The Palace Resort is an ocean front property located in Myrtle Beach. Candidates must be highly skilled in communications and people...


  • Manhattan Beach, United States Pacifica Hotels Full time

    ** Guest Service Representative** **Job Category****:** Front Office **Requisition Number****:** GUEST03623 Showing 1 location **Job Details** **Description** Pacifica Hotels is looking for an outstanding, flexible Guest Service Representative to work in one of the most beautiful settings in the world! Our Guest Service Representatives are hands-on,...

  • Guest Services Agent

    2 weeks ago


    Myrtle Beach, United States Innisfree Hotels Full time

    Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Holiday Inn Resort Surfside Beach Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all...


  • Myrtle Beach, United States Lowes Foods Supermarket Full time

    To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods' Guest Service Standards and Policies. Responsibilities 1. Maintenance of Guest Service Standards Leader, Guest Service, Service Manager, Guest, Front End, Store Manager, Retail, Grocery


  • Myrtle Beach, United States Medieval Times Dinner & Tournament Full time

    High energy friendly individuals for our GUEST SERVICES / EVENT STAFF department. Event Staff contributes to the ultimate Medieval Times experience by greeting and assisting guests as needed, patrolling and monitoring internal and external premises t Event Staff, Guest Service, Guest, Staff, Restaurant, Retail


  • Long Beach, United States Aeg Worldwide Inc Full time

    Work at AEG **Guest Service Representative - Part-Time** **AEG Worldwide** is the worlds leading sports and live entertainment company with operations in the following business segments: * **AEG Facilities**, which with its affiliates owns, manages or consults with more than 120 venues * **AEG Presents**, which is one of the largest live music companies in...

  • Guest Services Agent

    2 weeks ago


    North Myrtle Beach, United States SHROFF INVESTMENTS, INC Full time

    Front Desk Agent / Guest Services - Prince Resort Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and...


  • Myrtle Beach, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Service Clerk PT

    Found in: Resume Library US A2 - 1 week ago


    Myrtle Beach, South Carolina, United States Lowes Foods Full time

    Overview: To provide the fastest and most pleasant guest service by performing the duties related to the front porch. Responsibilities: 1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline. 2. Properly bags guests’ orders to insure purchases are not damaged. 3....

  • Guest Experience

    1 week ago


    ‘Ewa Beach, United States The LineUp at Wai Kai Full time

    Job DescriptionJob DescriptionStay Stoked and Share the Wai Kai Experience. The Guest Experience Representative is someone who thrives in customer service and is determined to serve. If you are confident, ambitious, and passionate in everything you do we want you on our team. Pursue your fullest potential and never settle in the quest to deliver...


  • Myrtle Beach, United States Sol Connections, Inc. Full time

    Job DescriptionJob DescriptionSol Connections, Inc. is seeking local, qualified applicants in the Myrtle Beach, SC area!We are seeking Client Representatives to join our growing team!The Client Representative will be responsible for providing information surrounding clients' products and services, answering all questions and concerns, and ensuring each...

  • Guest Services Agent

    Found in: Talent US C2 - 1 week ago


    Fernandina Beach, United States Innisfree Hotels Full time

    Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Springhill Suites Amelia Island Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all...


  • Daytona Beach, United States Marriott Vacations Worldwide Full time

    Location: Guest Services Agent in Luana Waikiki Hotel at Marriott Vacations Worldwide Location * **Location:** 2045 Kalakaua Avenue **Job Description** **JOB STATUS:** Night Audit Relief Shifts **JOB SUMMARY** If so, the Front Office might be the place for you! You will have the opportunity to welcome our guests, while experiencing our dedication to the...

  • Guest Service Expert

    Found in: beBee jobs US - 3 weeks ago


    Long Beach, California, United States Courtyard Long Beach Downtown Full time

    Additional Information Bistro Server, Pay: $17.81/hourJob Number Job Category Food and Beverage & CulinaryLocation Courtyard Long Beach Downtown, 500 East First Street, Long Beach, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about putting food on the...

  • Guest Service Agent

    2 weeks ago


    Huntington Beach, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    The hourly pay rate for this role is $19.05. The rate is only applicable for jobs to be performed in Huntington Beach, California. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, child/elder care a Guest Service, Agent, Guest, Service, Operations, Hotel, Retail


  • Virginia Beach, United States Virginia Beach S P C A Inc. Full time

    Job DescriptionJob DescriptionThe Virginia Beach SPCA (VBSPCA) is a longstanding nonprofit organization that provides essential pet services to the Hampton Roads community. Through animal sheltering and adoptions, low cost veterinary services, and humane education, we strive to create a more humane and responsible community by eliminating animal suffering...

  • Field Administration

    17 hours ago


    Daytona Beach, United States Bluegreen Resorts Full time

    Job Description Guest Reception Representative - Seabreeze Resort - Daytona Beach Florida At Bluegreen Vacations, we know where our true value lies. It's not in our 60+ resorts spread across the U.S. and Caribbean; it is our associates-the people who work here-who we value most. The Guest Reception Representative will be responsible for making sure all...

  • Guest Services Associate

    Found in: Talent US C2 - 3 weeks ago


    West Palm Beach, United States Go Rentals Full time

    About Us Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled knowledge, experience, and passion for aviation and hospitality. Today, Go Rentals continues to cater to...


  • Daytona Beach, United States Bluegreen Vacations Corporation Full time

    Guest Receptionist - Daytona Beach Fl. At Bluegreen Vacations, we know where our true value lies. It’s not in our 60+ resorts spread across the U.S. and Caribbean; it is our associates—the people who work here—who we value most. The Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and timely...

  • Field Administration

    13 hours ago


    Daytona Beach, United States Bluegreen Resorts Full time

    Job Description Guest Receptionist - Daytona Beach Fl. At Bluegreen Vacations, we know where our true value lies. It's not in our 60+ resorts spread across the U.S. and Caribbean; it is our associates-the people who work here-who we value most. The Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and...