Current jobs related to Assistant Retail Store Manager - Chestnut Hill - Brilliant Earth

  • Assistant Store Manager

    2 weeks ago

    Chestnut Hill, United States Disability Solutions Full time

    Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a...

  • Assistant Store Manager

    2 weeks ago

    Chestnut Hill, United States Janie and Jack LLC Full time

    Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a...

  • Retail Store Manager

    2 months ago

    Chestnut Hill, United States Brilliant Earth Full time

    Retail Store Manager- Chestnut Hill, MAThe Retail Store Manager will build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets and delivering exceptional service to Brilliant Earth customers. As the team’s leader, you will foster an environment of...

  • Seasonal Part-time Retail Employee

    3 months ago

    Chestnut Hill, United States The Container Store Full time

    Overview: The Seasonal Retail Employee / Seasonal Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Schedules for this part-time role include daytime, evenings, weekends, and early mornings. What We Stand For Established in 1978, The...

  • Retail Store Manager- Jewelry Sales

    3 months ago

    Chestnut Hill, United States 77 Consultants Full time

    Job DescriptionJob DescriptionThe job of a Retail Store Manager is to build, lead and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges. The team is responsible for meeting quarterly sales targets and delivering an exceptional service to customers. As the team leader, you will foster an environment of partnership and...

  • Assistant Store Leader

    3 weeks ago

    Chestnut Hill, United States Serena & Lily Full time

    ASSISTANT STORE LEADERCHESTNUT HILL, MASerena & Lily is seeking an Assistant Store Leader to be part of the leadership team at our storefront in Chestnut Hill, MA.The Assistant Store Leader is responsible for assisting store leadership in establishing and maintaining client services, oversees and is accountable for the operation of a store ensuring maximum...

  • Assistant Store Leader, Visual

    4 weeks ago

    Chestnut Hill, United States Crate & Barrel Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Assistant Store Leader

    3 days ago

    Chestnut Hill, United States Crate & Barrel Holdings, Inc. Full time

    About UsCrate & Barrel Holdings, Inc. is a leading home furnishings retailer with a strong presence in the U.S. and Canada.Job SummaryWe are seeking an experienced Assistant Store Leader - Operations to join our team. As a key member of our operations team, you will be responsible for driving results and innovation in our stores.Key Responsibilities:Lead and...

  • Retail Store Associate-The UPS Store

    3 months ago

    Sugar Hill, United States The Ups Store #7351 Full time

    Job DescriptionJob DescriptionJob descriptionThe UPS STORE Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by...

  • Assistant Department Manager

    21 hours ago

    Chestnut Hill, Massachusetts, United States Anthropologie Full time

    Job Summary:The Assistant Department Manager plays a vital role in supporting the success of our retail store by fostering a positive and inclusive environment for customers and employees alike. This position requires a strong leader who can motivate and guide the team to achieve sales goals and provide exceptional customer service.Key...

  • Temporary: Store Manager The Street Chestnut Hill MA

    3 months ago

    Chestnut Hill, United States J McLaughlin Full time

    Job DescriptionJob DescriptionWhy J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than...

  • Operations Store Leader

    3 days ago

    Chestnut Hill, United States Crate & Barrel Holdings, Inc. Full time

    About UsCrate & Barrel Holdings, Inc. is a leading home furnishings retailer with a strong presence in the U.S. and Canada.Job SummaryWe are seeking an experienced Assistant Store Leader - Operations to join our team. As a key member of our operations team, you will be responsible for driving results and innovation in our stores.Key ResponsibilitiesLead and...

  • Luxury Retail Sales Associate

    3 weeks ago

    Chestnut Hill, United States The Retail Network Full time

    Our client is a luxury ecommerce jeweler with "by appointment" showrooms throughout the US including a new location opening in Chestnut Hill, MA!This is an ideal job for someone who loves to share memorable moments with their customers and has experience in sales, hospitality, restaurant, etc.Starting rate is $24/hour plus annual target bonus of $7,000.You...

  • Part Time Assistant Manager

    3 days ago

    Rock Hill, South Carolina, United States rue21 Full time

    **Job Summary**The Assistant Store Manager is a key member of the retail team, responsible for driving sales growth and delivering exceptional customer experiences in a fast-paced retail environment.**Key Responsibilities:**Lead and develop a high-performing team of sales associates and department managers to achieve sales goals and customer satisfaction...

  • **Management Trainee**, **Store Operations Manager**, **Retail Store Manager**

    3 days ago

    Spring Hill, Florida, United States BUDDYS HOME FURNISHING Full time

    About BUDDYS HOME FURNISHINGWe are seeking a highly motivated and organized individual to join our team as a General Manager In Training. As a GMIT, you will be responsible for learning the ins and outs of our retail operations and preparing for a future management role within the company.Key Responsibilities:Assist in the daily operations of our retail...

  • Retail Sales Specialist

    1 month ago

    Chestnut Hill, United States Winston Flowers Full time

    Job Type Full-time Description For 80 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios-60,000 square feet in Boston and 12,000 square feet in New York City-and retail shops throughout the Greater...

  • Store Manager

    2 weeks ago

    Chestnut Hill, United States L'Occitane En Provence Full time

    Job DescriptionJob DescriptionJOB SUMMARY:The Store Manager is responsible, both personally and through the management of our Beauty Advisor, for driving sales results, recruiting, and building talent and managing operational excellence and developing brand loyalty in order to deliver natural based products and the Provencal experience that will provide...

  • Retail Sales Specialist

    2 weeks ago

    Chestnut Hill, United States Reiss Clothing Full time

    Position Overview: As a key member of our Reiss Clothing team, you will take on the role of a Part-Time Sales Associate. Key Responsibilities: Deliver outstanding customer service to enhance the shopping experience.Assist the management team in achieving sales targets and maintaining store standards.Engage with customers to understand their needs and provide...

  • Retail Merchandising Manager

    3 months ago

    Chapel Hill, United States SAS Retail Services Full time

    Are you a dynamic and experienced retail professional? SAS Retail Services is currently seeking passionate Retail Merchandiser Team Leads to join our team. As an SAS Retail Services Team Lead, you will lead and mentor a team of Retail Merchandisers, providing guidance and support to ensure the successful execution of merchandising activities. You'll be...

  • Assistant Retail Manager

    2 weeks ago

    Chapel Hill, United States Follett Full time $15 - $18

    Job DescriptionJob DescriptionJoin the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.  Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher...

Assistant Retail Store Manager

2 months ago

Chestnut Hill, United States Brilliant Earth Full time

Assistant Retail Store Manager - Chestnut Hill

Position Overview:

The Assistant Retail Store Manager for our Chestnut Hill location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Retail Store Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success.

This role is in person at our showroom in Chestnut Hill. The ideal candidate will be able to work a schedule that includes weekends.

Key Responsibilities:

Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers. Work closely with the Retail Operations team to maintain a luxury environment in the showroom. Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service. Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs. Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team. Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment. Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures. Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers.Maintain a luxury environment in the showroom and uphold visual merchandising and retail operations standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular cross-functional reviews / checkpoints.Collaborate across departments, including operations, merchandising, retail operations, marketing, HR and customer care.

Specific qualifications:

Must have experience managing people in retail or direct to consumer sales, store leadership or keyholder experience a plus Must demonstrate a proven track record of recruiting and growing high performing and accountable teams BA degree or equivalent, preferred A true passion for helping people and creating positive customer service experiences Highly organized with focus on execution, problem solving, and improving processes Motivated self-starter with high efficiency work style, while maintaining attention to detail Excellent written and verbal communications Ability to think critically and adapt quickly in a flexible environment Exceptional time management skills and accountability Team player with an ability to work collaboratively to achieve business goals Robust CRM software experience Entrepreneurial spirit / self-starter Understanding and acceptance of diversity, equity, inclusion and workplace belonging concepts Interest in socially and environmentally responsible organizations and products


What We Offer

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth In addition, we offer competitive compensation and a robust benefits package, including:

Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Paid Time Off. We know it is important to recharge and relax- you’ll accrue 3 weeks of PTO in your first year.Sales Incentive Programs. Quarterly bonuses for achieving sales targets.Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry. Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling. Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.

How to Apply & What to Expect

Everyone at Brilliant Earth has a voice – we want to hear yours If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders

More About Us