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Retail Sales Specialist
3 months ago
Job Type
Full-time
Description
For 80 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios-60,000 square feet in Boston and 12,000 square feet in New York City-and retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients' precious moments as if they were our own.
This position reports to the Store Manager.
- Provide outstanding customer service and contribute to sales volume growth in retail shop; resolve customer questions and concerns in The Winston Way
- Assist clients with floral, plant, specialty container, and accessory selection; prep and design floral and plant product based on skill and experience level
- Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
- Participate in daily set up and break down of store
- Contribute to the consistent maintenance and refreshment of product merchandising
- Previous experience in luxury hospitality, design and/or retail industries is preferred
- Professional or personal experience in floriculture, horticulture, and/or design is desired but not required
- Proven ability to efficiently and professionally meet client needs
- Strong interpersonal skills, coupled with a high level of enthusiasm and self-motivation
- Ability to prioritize and manage time effectively
- Flexible work schedule required including weekend and holiday availability
- Peak business periods may require extended work days and work weeks
- Ability to lift and move product weighing up to 30 pounds
Winston Flowers' benefits are comprehensive and include competitive compensation, free on-site parking, paid time off, medical, dental and vision insurance, company-paid life and long term disability insurance, short term disability, pre-tax commuter and dependent care accounts; 401(k) and health savings account, both with company match, and a generous employee discount.