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Service Technician

2 months ago

Springfield, United States US Sun Solar Full time
Job Details SPRINGFIELD, MO Full Time $17.00 - $18.00 HourlyDescription

About Sun Solar 

Sun Solar is committed to combining energy efficiency with solar power, caring for the planet, and providing superior customer service. We have been named the #1 fastest growing business in Springfield, the #1 residential solar installer in Missouri, and the 156th fastest growing company in the nation on the Inc. 500 List. Our goal is to provide our customers with an easy, affordable way to go solar and start saving money. 

SUN SOLAR CORE VALUES 

  • Integrity: Be trustworthy and do the right thing 
  • Customer Experience Focused: Be responsive, professional, respectful and accurate. 
  • Commitment to Growth and Success: Forward thinking, solution oriented and adaptable 
  • Team Oriented: Be respectful to others and always be a team player. 
  • Environmentally Conscious: Actively strive to reduce the impact on the environment through waste reduction and sustainability efforts. 

Sun Solar is seeking qualified Service Technicians to join our growing team of professionals. We are innovative leaders in clean energy, striving to create a sustainable planet through alternative energy solutions. We are in search of professional, self-motivated critical thinkers to join our organization and help us provide affordable energy to the region. 

Come join our team and be part of the fastest growing industry in the nation 

Duties & Responsibilities: 

  • Drives a company vehicle to multiple service calls a day: residential and commercial sites located across Missouri, Eastern Kansas and Northern Arkansas. May be required to perform tasks alone. 
  • Delivers high level of customer service by addressing customers' questions and concerns and effectively communicating system specifications, performance metrics, and variances to ensure 100% customer satisfaction. 
  • Responsible for being a subject-matter expert on processes associated with the installation of PV Systems and maintain a strong understanding of PV design requirements. 
  • Troubleshoot, maintain, service, and repair residential and commercial solar PV systems and associated equipment to ensure proper operation of installed systems. 
  • Carry out on site testing and troubleshooting with manufacturers' technical support services to determine cause and remedy of system failure(s). 
  • Provide complete and thorough documentation and reports upon completion of each assigned job. 
  • Communicate with other company departments internally to ensure customer expectations are met. 
  • Maintain accurate knowledge of processes and procedures within the service department to guarantee quality service ticket completion. 
  • Other duties as assigned by Service Manager.
Qualifications
  • Must be at least 21 years or older. 
  • No major traffic violations. 
  • Ability to work in inclement weather and an average of 45 hours a week 
  • Excellent communication skills (both written and verbal) 
  • Ability to climb ladders, bend and kneel repeatedly throughout the day and able to work at heights 
  • Reliable transportation 
  • Must be a team player 
  • Ability to lift 75 lbs and 50 lbs continually 
  • Dependable and on time 
  • May be required to operate digging/trenching equipment 
  • Knowledge of hand & power tools recommended. 
  • Job related experience in solar and/or construction 
  • Trades experience in electrical is preferred 
  • Understanding of the NEC Codes that relate to Solar PV Installations 
  • PV installation, design, and troubleshooting experience is a plus 
  • OSHA certification preferred but not required 
  • Roofing experience is also a plus 

Sun Solar is an Equal Opportunity Employer.