Lead Recreation Fee Technician

1 week ago


Grand Canyon, United States National Park Service Full time

JOB SUMMARY: These positions are located in Grand Canyon National Park, in the Visitor and Resource Protection Division/Recreation Fee Branch. MAJOR DUTIES: Major Duties: This position is non-supervisory in nature. The purpose of the position is to assist the Supervisor in directing the daily activities of the Entrance Station. The incumbent will lead three or more full-time employees on a regular and recurring basis in which the highest subordinate grade level is a GS-05. They will provide technical and policy guidance on basic fee management policies and protocols. Incumbent is also responsible for contacting visitors, collecting and accounting for fees, and disseminating the most current information. While other duties may include visitor management, related services such as traffic control, incident support, review and verification of operating manuals and SOPs; leadership duties and fee collection functions are the primary duties and constitute at least 80% of the duties of this position. Incumbent will provide on the job training, mentoring, and coaching to employees, volunteers, and/or interns in accordance with established procedures and practices. Incumbent will provide information to supervisor as requested concerning promotions, reassignment, recognition of outstanding performance, and personnel needs. South Rim Area Information: These positions are stationed at Grand Canyon National Park at the South Rim located in Northern Arizona. The South Rim is located approximately 60 miles north of Williams and 82 miles Northwest of Flagstaff at an elevation of 7,000 feet. Temperatures range from approximately 90 degrees in the summer to 0 degrees in the winter. Annual participation averages around 13 inches. Grand Canyon Village has schools K-12, a daycare center, post office, general store, churches, a recreation center with gym, a public library, a clinic with resident physicians, and several restaurants. The park community consists of some 2,500 people, including employees of the NPS and concessionaires and their family members. There are often employment opportunities for family members in the park and surrounding areas. The park community is small enough that many employees choose to walk or bike from their homes to work. Complete shopping, educational, medical and professional services are available in Williams and Flagstaff. Flagstaff has a population of about 75,000 and has multiple K-12 public and private schools, Northern Arizona University, and diverse community, medical and other support services. Recreational opportunities include hiking, backpacking, fishing, cross-country and downhill skiing, and golfing in nearby communities. South Rim Housing: Permanent and Term employees with a Full Performance Level (FPL) of a GS-09 or WG-8 and above will be provided the option of accepting assigned housing, participating in the normal bid system, or accepting shared housing. Permanent and Term employees with an FPL of GS-08 or WG-7 and below may be provided the option of participating in the normal bid system or accepting shared housing. Any employee assigned to shared housing may continue to bid into non-shared housing. IMPORTANT: Click the 'Apply for this job' button to view a complete job description.



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