Technical Writer/Web Content

3 weeks ago


Needham MA, United States Big Belly Solar LLC Full time

The Bigbelly solution leverages smart technologies, such as IoT, along with new and traditional manufacturing and materials.

If you're looking for a challenging and rewarding career with a company that values innovation, excellence, and teamwork, we would love for you to join us in our mission to create a cleaner, more sustainable world. We are looking to add a Technical Documentation Specialist to support the needs of the Bigbelly product teams. This is a full-time opportunity with growth potential. This position is at the company headquarters in Needham, MA, as a part of the engineering team, and involves working on our products throughout their lifecycle. Travel to our manufacturing facility in Methuen, MA will be required occasionally to engage with the manufacturing team.

In this role you will be documenting product/technical information that supports our internal teams and customers worldwide. Responsibilities include writing engineering work instructions, user manuals, troubleshooting guides, and parts manuals. We are looking for a self-starter who has technical aptitude and writing proficiency. You need to be adept using Google applications to draft and edit documents. Experience manipulating 3D CAD models using SolidWorks and editing photos to create illustrations is preferred.

Create, proofread, and edit technical documents, manuals, and guides using various applications, including those from Google and Microsoft.
Edit photos and graphics to create illustrations for technical documents.
Record notes and photographs of product assembly procedures in a manufacturing environment.
Interface with Engineering and Customer Support staff during documentation drafting and editing.
Update existing documents while adhering to established formatting guidelines, while helping to refine those guidelines.
Field inquiries and requests from internal team members related to technical documentation.
Manipulate 3D CAD models to create illustrations for technical documents.
Proficiency using Microsoft Office software (Word, Excel, and PowerPoint)
~ Ability to be on-site at headquarters in Needham, MA, full time
~ Experienced with common shop tools and mechanical assembly techniques preferred
~ Experience using SolidWorks 3D CAD design software preferred
~


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