Associate Director, Community Services/Digital Literacy Programs

4 weeks ago


San Francisco CA, United States Conard House Full time

Supervise direct reports, including recruitment, hiring, staffing, conduct performance evaluations and recommend personnel actions.
Conduct weekly supervision meetings with direct reports, schedule trainings that promote quality of services, and workforce development. Oversee the development, implementation, and organization of Community Services and Digital Literacy programs. Ensure compliance with laws, regulations, contract requirements, and agency policy and procedures.
Conduct and manage rep-payee intake referrals, assign to sites, monitor waitlist, and coordinate with outside providers. Develop and maintain manuals and procedures for agency-wide money management services. Train new staff on money management procedures and all digital procedures surrounding the money management program.
In collaboration with a Director, prepare contractual reports and assist in responding to private and public grants.
In collaboration with a Director, develop and implement standardized policies and procedures for Supportive Housing and Community Services programs.
Provide operational support and on-site coverage to Supportive Housing, Community Services, and Digital Literacy Programs as needed.
QUALIFICATIONS : Bachelor's degree in a social service field. Must have at least five years of experience supervising managers, managing multiple programs, and fulfilling contract requirements. Bilingual language capabilities are preferred. Must have excellent verbal and written communication skills, organizational and time management skills, and excellent analytical skills to meet program and contract objectives. Must be computer literate with proficiency in Microsoft Office Suite, work with databases, able to compile data, produce reports, and provide training to staff. Will need to travel to different locations in San Francisco.
Company Description Conard House is a nonprofit organization creating communities which empower people and restore hope. Conard House provides Supportive Housing, Mental Health and Money Management services to 1,500 residents and clients across 10 residential buildings, 4 program sites and 22 shared apartments across San Francisco. Conard House works with a diverse adult population and strives for diversity, equity, inclusion and belonging by respecting experience, promoting inclusion, and building community.
Conard House is a nonprofit organization creating communities which empower people and restore hope. Conard House provides Supportive Housing, Mental Health and Money Management services to 1,500 residents and clients across 10 residential buildings, 4 program sites and 22 shared apartments across San Francisco. Conard House works with a diverse adult population and strives for diversity, equity, inclusion and belonging by respecting experience, promoting inclusion, and building community.
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