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Customer Service Representative

2 months ago

Cheyenne WY, United States TEKsystems Careers Full time

*Description:*

  • National Campaigns Unit provides shareholder communications for public companies on behalf of internal clients (i.e. Computershare and Georgeson)
  • Shareholder communications includes inbound, outbound, and email response
  • This is a contested proxy meeting where one side has said I don’t believe management is doing the right thing for the shareholders, and we need to fire them and here are the replacements to run the Board of Directors to replace management.
  • The job is to say that the information you received asking you to vote is not accurate, and they are not caring about you as an individual investor. They will then direct them where they can vote moving forward.
  • Getting the message out that says ignore what you are getting from the other side, management has your best interest in mind.
*Skills:* Customer service, Computer, Phone Calls, Outbound Calls, Microsoft Office *Top Skills Details:* Customer service,Computer,Phone Calls,Outbound Calls,Microsoft Office *Additional Skills & Qualifications:* MUST HAVE:
  • HS Diploma or GED required
  • 6 months+ years of customer service, data entry, etc. experience
  • Good speaking voice
  • Ability to read and correct grammar/English speaking
Equipment Requirements:
  • MacBook (not preferred, but has to be a current operating system) or Windows (10 or 11) – No Lenex, Chrome, etc.
  • Headsets – need USB headsets (no wireless)
  • Dual monitors will be benefited, but not required
  • Ability to come off mute when called on (unacceptable not to participate), materials open and are on the current example that is being shared, and participating in the chat when asked to complete a task
  • Internet Speed: 50 upload/10 download
*Experience Level:* Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.