Collections Specialist
3 weeks ago
Job Function/Purpose Default Servicing is responsible for monitoring and tracking all assigned real estate secured consumer and mortgage accounts that are delinquent or in default as it relates to Collections, Loss Mitigation, Foreclosure, Bankruptcy, Eviction, Claims, and REO. The individual in this role must be able to detect and prevent any potential delays and make sound judgments on behalf of the bank, our investors and insurers according to their guidelines in order to avoid significant customer and/or collateral impact, potential monetary loss, potential regulatory and/or audit findings and complete all key tasks accurately and in a timely manner. Qualifications Business Degree or commensurate experience preferred. High School diploma or GED required. Experience/training in consumer/mortgage default servicing preferred. Prior collection experience preferred. Knowledge of Sagent LoanServ servicing system helpful. Strong time-management skills, ability to prioritize tasks, and coordinate multiple and changing priorities. Must have excellent telephone, written, and verbal communication skills and demonstrate the ability to effectively communicate in a professional/personable manner. Strong work ethic, detail oriented and possess analytical and problem-solving skills. Must maintain confidentiality and professionalism with internal and external customer communications as well as related account and financial information. Self-motivated to succeed both individually and as part of the default servicing team. Working knowledge of FHLMC, FNMA, FHA, & VA default servicing advantageous. Ability to work independently with minimal direction. Promote a positive workplace supportive of company and departmental goals and objectives. Proficient in Microsoft Office Suite. Principal Activities/Objectives Answers incoming borrower calls regarding delinquent loans. Places out-bound calls to delinquent accounts in compliance with regulatory requirements and investor/insurer/guarantor requirements Reviews system of record notes and documentation prior to placing out-bound customer calls regarding delinquent account status. Negotiates and develops debt repayment terms/plans to cure delinquencies. Compile and review all applicable data and documents to validate compliance within the collection processes and original loan file documentation. Supports default referrals (loss mitigation/foreclosure/bankruptcy/eviction) and adherence to investor/insurer/CFPB guidelines. Responds timely to all communication both verbally and written from GSE's, Attorneys, Investors/Insurers, Title Companies, and Borrowers. Maintains compliance with all Bank policies and procedures. Manages timely and accurate investor/insurer claim filings and investor billings. Identify, analyze, and determine the borrower's ability and desire to maintain their loan account. Supports strategy of maximizing all loss mitigation options with borrowers. Reduces risk to the Bank by adhering to all regulatory requirements, investor/insurer guidelines, and state law including but not limited to collection notices, breach letters, state specific foreclosure notices and foreclosure affidavits. Supports oversight and compliance of the loss mitigation process (processing, underwriting, closing) for loan workouts. Maintains working knowledge of regulatory requirements, and investor/insurer guidelines related to default servicing including Collections, Foreclosure, Bankruptcy, Loss Mitigation requirements, and timeframes. Other duties as assigned by management. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time
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Billing and Collections Specialist
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Canton, United States Complete Staffing Solutions, Inc. Full timeJob DescriptionJob DescriptionBilling and Collections SpecialistLocation: Canton, MA USAHours:Full time hoursMonday - FridayJob Duties: Collections and Billing experienceMonitor accounts to identify outstanding debtsInvestigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely...
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Accounting Specialist, Customer Collections
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Canton, United States Medical Information Technology, Inc. Full timeJob Type Full-time Description Accounting Specialists, Customer Collections work with our customers to collect outstanding invoices, research issues delaying payments both in-house and directly with customers, clearly document problems, and evaluate the actions needed to gain resolutions. As a member of the Accounting team, your job would involve: Reviewing...
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Collections Specialist
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Canton, United States Dollar Bank Full timeJob Function/Purpose Default Servicing is responsible for monitoring and tracking all assigned real estate secured consumer and mortgage accounts that are delinquent or in default as it relates to Collections, Loss Mitigation, Foreclosure, Bankruptcy, Eviction, Claims, and REO. The individual in this role must be able to detect and prevent any potential...
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Bilingual Collections Representative
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Canton, United States Pathway Caring for Children Full timeLocation: Canton, OH Job Type: Full Time About Pathway Caring for Children: Pathway Caring for Children is a nonprofit organization based in Ohio, United States. They specialize in providing a range of services for children and families in need, including foster care, adoption, mental health services, and behavioral health treatment. The organization is...
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Canton, United States Pathway Caring for Children Full timeLocation: Canton, OHJob Type: Full TimeAbout Pathway Caring for Children: Pathway Caring for Children is a nonprofit organization based in Ohio, United States. They specialize in providing a range of services for children and families in need, including foster care, adoption, mental health services, and behavioral health treatment. The organization is...
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Canton, United States Pathway Caring for Children Full timeJob DescriptionJob DescriptionLocation: Canton, OHJob Type: Full TimeAbout Pathway Caring for Children: Pathway Caring for Children is a nonprofit organization based in Ohio, United States. They specialize in providing a range of services for children and families in need, including foster care, adoption, mental health services, and behavioral health...
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Collections Specialist
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Cincinnati, OH, United States Wallick Communities Full timeWe are currently seeking a qualified experience Leasing Specialist at Villages at Roll Hill & Glen Meadows in Cincinnati, OH. Wallick Communities gives low-income families, single parents, and senior citizens a place called “home” – thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and...
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Canton, United States Verano Holdings Full timeJob Summary The Extraction Specialist provides on-site support to the extraction operations within a cannabis cultivation facility. As an Extraction Specialist, you are responsible for the cannabis extraction process and the manufacturing of cannabis concentrates. Extraction Specialists may be cross-trained and asked to support other departments...
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Patient Financial Specialist
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Accounts Payable Specialist
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Canton, United States Precision Castparts Corporation Full timeAccounts Receivable and Data Support Specialist Country United States of America State / County Michigan City Canton Division Fasteners Company NSS Function Finance Workplace Type On-Site Position type Full Time Opportunity ID 12600 Company Profile With more than 120 operations and approximately 20,000 employees worldwide, Precision...
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Canton, United States Universal Technical Institute Full timeCampus Operations Specialist Job Locations US-MI-Canton ID 2024-5631 Type Regular Overview Perform activities in support of student-facing campus accounting/operations functions. Participates with other service areas to facilitate consistent delivery of service and information. Responsible for payment transactions including billing,...
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Campus Operations Specialist
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Extraction Specialist
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Canton, United States Verano Full timeJob SummaryThe Extraction Specialist provides on-site support to the extraction operations within a cannabis cultivation facility. As an Extraction Specialist, you are responsible for the cannabis extraction process and the manufacturing of cannabis concentrates. Extraction Specialists may be cross-trained and asked to support other departments occasionally...
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Specialist, Constructions Services
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Canton, United States Inspire Brands Full timeThe Construction Services Specialist role will support all Inspire franchisee new and remodel store development projects. The role will provide Furniture, Fixture and Equipment Project management services support to team program leads and will report to the Sr. Manager of Construction Services located in the Boston based support center in Canton,...
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Consumer Loan Sales Specialist
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Customer Service Account Specialist
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Project Environmental Specialist
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Canton, United States GAI Consultants Full timeGAI Consultants is seeking a Project Environmental Specialist to lead wetland delineations and other environmental resources field investigations for electric transmission and other energy-related projects. The successful candidate will enjoy working in a challenging, fast-paced, and team-oriented environment that will utilize their related experience to...