Quality Assurance Director
Found in: Jooble US O C2 - 2 weeks ago
* Develop and document processes to maximize department efficiencies while maintaining work quality.
* Manage department KPIs and efficiencies including reviewing/approving timecards, Performance Improvement Plans (PIP) and Disciplinary action plans.
* Routinely calibrate QA scoring methods with sales scripts and processes to ensure consistency.
* Develop job descriptions, incentive programs, and staffing recommendations.
* Provide oversight and direction to team leads/direct reports.
* Create and present department results to managers, directors, and senior level company executives. TRANZACT, a WTW Company, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Equal Opportunity Employer / Disability / Vet Qualifications Qualifications
- Bachelor's Degree required.
- 2+ Years experience in managing telephonic sales - Quality Assurance Teams/Business preferred.
- Previous management experience working Quality Assurance, Sales, Customer Service or similar experience is highly recommended.
- 2 + Year's insurance industry experience - background in health insurance, preferably Medicare Advantage preferred.
- Solid computer skills with competencies using: MS Word, Power Point and Excel.
- Strong Analytical and problem-solving abilities.
- Proven excellence in both written and communication skills.
- Ability to work in a fast paced environment
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Quality Assurance Director
Found in: Jooble US O C2 - 2 weeks ago
Fort Lee, NJ, United States Wells Media Group Full timeTRANZACT is a Leader in the direct to consumer over 65 Health Insurance Industry and partners with the leading Insurance providers in this space. TRANZACT acquires customers through telephonic based marketing and sales. TRANZACT is seeking a qualified Quality Assurance Director, this is a full-time salaried position responsible for managing Quality...
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Quality Assurance Director
Found in: Jooble US O C2 - 2 weeks ago
Fort Lee, NJ, United States Willis Towers Watson Full timeTRANZACT is a Leader in the direct to consumer over 65 Health Insurance Industry and partners with the leading Insurance providers in this space. TRANZACT acquires customers through telephonic based marketing and sales. TRANZACT is seeking a qualified Quality Assurance Director, this is a full-time salaried position responsible for managing Quality...
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Associate Director of Quality Assurance
Found in: Jooble US O C2 - 2 weeks ago
Fort Lee, NJ, United States Sterling Life Sciences Full timeJob Description Our client, a leading pharmaceutical company, is currently recruiting an Associate Director of Quality Assurance who will infuse the Quality Assurance Team with their talent, energy and leadership skills. This is an exceptional opportunity to join a corporate culture that is known for its innovative and growth-oriented vision....
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Director, Development Project Management
Found in: Jooble US O C2 - 2 weeks ago
Fort Lee, NJ, United States TRANZACT Full timeTRANZACT is a Leader in the direct to consumer over 65 Health Insurance Industry and partners with the leading Insurance providers in this space. TRANZACT acquires customers through telephonic based marketing and sales. TRANZACT is seeking a qualified Quality Assurance Director, this is a full-time salaried position responsible for managing Quality...
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Quality Assurance Analyst
Found in: Appcast US C2 - 2 weeks ago
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Quality Assurance Analyst
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Fort Washington, United States Source One Technical Solutions Full timeSource One Technical Solutions is seeking a Quality Assurance Analyst with shop floor experience for a busy consumer products division of a global pharmaceutical company based in Fort Washington, PA.No sponsorships or C2C available.Job Title: Analyst 2 - Quality Assurance Analyst (Contractor)The contract duration is initially 2 years, with a likely...
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Quality Assurance Specialist
Found in: beBee S US - 2 weeks ago
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Quality Assurance Specialist
Found in: beBee jobs US - 1 week ago
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Senior Engineer, IT Quality Assurance
Found in: beBee S US - 2 weeks ago
Fort Worth, United States Motion Recruitment Full timeFort Worth, TX company is seeking a Senior Engineer, IT Quality Assurance to join their team for a contract opportunity. Leverage the latest technology to solve business problems in a collaborative environment at this Fortune 500 transportation giant. Top technical resources are retained on long-term contract engagements. Responsible for leveraging cutting...
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Fort Lauderdale, United States 5TH HQ LLC Full timeJob DescriptionJob DescriptionJob Description: We are currently seeking a detail-oriented and proficient individual to join our team as a Quality Control Associate in the Pre-Press Department. In this role, you will play a crucial part in ensuring the accuracy and completeness of print jobs before they proceed to production.The position involves working from...
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Quality Assurance Inspector
21 hours ago
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1 week ago
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3 days ago
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Information Technology Quality Assurance
Found in: Appcast US C2 - 5 days ago
Fort Worth, United States Pinnacle Group, Inc. Full time“Candidates must work on our w2 without sponsorship”Top 3-5 skills: 8+ yrs of Functional, Integration, Regression, E2E, and automation testing 5+ yrs Selenium-Cucumber, WebDriverIO, or other UI based automation, Rest assured, TestNG, Postman 5+ yrs Java or JavaScript 5+ yrs in Agile Methodology Azure Cloud / DevOpsDuties:Responsible for providing test...