Administrative Training Technician

3 weeks ago

Lincoln NE, United States Nebraska Department of Health and Human Services Full time

Our mission, “Helping people live better lives," provides the motivation to make a difference and that starts right here. we want to elevate, engage, and empower those that choose to spend their energy making the world a little brighter.
We recognize that our teammates bring tremendous value to the State of Nebraska and that their vital work helps fulfill our mission. We support our staff by offering fantastic benefits, training and development opportunities for personal and professional growth, and a positive, team-oriented atmosphere.
Under general supervision, this position will provide varied advanced technical/administrative support for the Lincoln Regional Center's (LRC) Hospital Administrator and Director of Nursing by coordinating, tracking, and monitoring the LRC's administrative functions or perform technical processing activities in specialized department functions.
*Contact with interpersonal contacts include LRC staff, division staff, other agency divisions, agency customers, peers at other agencies, and/or representatives of public officials to answer questions/relay information, exchange or obtain information, resolve more complicated processing issues, ensure compliance with applicable policies, explain policies and procedures, coordinate activities, or report data.
* Performs administrative support activities such as collecting/reviewing information and writing responses to inquiries or complaints of potentially sensitive nature; composing or tracking preparation of administrative, operational or similar reports or informational summaries concerning workload, budgeting, grants, staffing or legislative topics; Coordinates interagency, community relations, public relations, and general informational contacts and activities to promote public awareness of LRC administrative functions or activities.
* Collects, compiles, and/or extracts information and/or data from computers, databases, statistical, accounting, administrative, and/or other records and documents; compiles records and creates reports, charts and/or graphs through word processing, spreadsheet, or database software to display information in a readable format to provide the immediate supervisor and management officials with information for making decisions. Provides end user support and training to internal and external customers regarding the software applications, business processes, and technical procedures used by the LRC.
*Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.
*Exceptional customer services skills and above average computer software skills.
*Knowledge of:* the program-administrative policies and guidelines of the employing agency; administrative and office processes and procedures and associated computer applications such as word processing, file management, record keeping, and database management; monitoring and assessing program performance; interpret and apply policies, procedures, and regulations; create charts, graphs, and/or reports using word processing or other computer applications; summarize technical data and results of research into reports; maintain confidential records.
Job Type: Full-time
15 per hour
Ability to Relocate:
* Relocate before starting work (Required)

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