Senior Operations Specialist

4 weeks ago

Albany NY, United States Staffing Solutions Organization LLC (SSO) Full time

Corning Tower, Albany, 100 S Mall Arterial, Albany, New York, United States of America Req #359

Monday, April 8, 2024

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.

Senior Operations Specialist: Database and Systems in Albany, NY

The candidate will be responsible for providing technical and analytical advisement and support to user and submitter community for systems managed by the Bureau including working with Medicaid partners on best practices and use of the All Payer Database (APD) data in support of the Medicaid program.

Responsibilities:

  • The Bureau is responsible for multiple systems in support of assessing and analyzing the healthcare ecosystem in New York State, as well as supporting analytics and linking needs of the NYS Medicaid program.
  • The team the incumbent is on will analyze data from a variety of data sources; analyze programmatic needs; suggest and develop efficient solutions to leverage technologies to support reaching program objectives.
  • Oversee operations of healthcare facility claims intake systems, including help desk management, incident/problem resolution, system enhancements, compliance program coordination in ensuring high data quality for the linking of claims to Medicaid and Medicare programs.
  • Monitor System Change Requests, ensure system enhancements flow through promotion cycle for agreed upon milestones with appropriate documentation in place; Review of project artifacts, resolve discrepancies, recommend/reject promotion; Project Status Report outs and Escalation of issues to Management.
  • Manage team members in execution of project tasks and operational responsibilities. Coordinate with other workstream leaders and personnel on integrating/synthesizing multiple data sources into a cohesive data set, store, or model. Participate in meetings as required.

Basic Qualifications:

  • 5 years of experience managing/administering/reporting from data systems
  • Strong communication skills to technical as well as non-technical stakeholders.

Desired Characteristics:

  • Strong understanding of relational database management systems (RDBMS), SQL or similar technologies and languages.

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an e-Verify participant.

  • Corning Tower, Albany, 100 S Mall Arterial, Albany, New York, United States of America
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