Medical Support Supervisor

3 weeks ago


Orlando FL, United States New Season Full time

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Under direction and supervision of the Medical Director for medical matters and the Program Director for administrative matters, participates in the promotion and restoration of patients' health, collaborates with physicians and multidisciplinary team members; Provides direct supervision of the nursing staff, including RNs and LPNs to ensure continuity among nursing teams, and clinical pharmacy staff, by documenting and communicating actions, irregularities, and continuing professional needs. Manages the recruitment, payroll and performance process for all staff under their direct supervision.
* Under the direction or supervision of the Medical Director, will administer, or oversee the administration of medications, in accordance with physician order(s) and will document or oversee documentation of all administered dosages, by the best means available, whether that method is electronically, or manually.
* Maintain or have overall responsibility for maintaining absolute accuracy in daily accounting of the medications that are supplied to patients and maintained in inventory, in secure storage.
* Implements or oversees the implementation of infection-control policies and protocols, medication storage procedures, policies, and procedures regarding controlled substance regulations and confidentiality.
* Tracks or oversees tracking of all medical paperwork involving patient dose changes, lab results, physician orders, phase/level changes, and verbal orders. Will maintain patient confidentiality and will protect clinical pharmacy, and treatment center, operations by keeping information confidential.
* Additionally, this position will ensure that there is sufficient scheduling coverage for order placing and that all nursing staff is effectively cross-trained for such ordering and that receipt of ordered medications is facilitated with accuracy and efficiency upon the arrival of the medication.
* Promotes the delivery of quality care to patients by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; and complying with applicable rules, including state licensing laws, federal rules governing substance abuse treatment centers and applicable Company policies and directives.
* Ensures that the pharmacy is opened and closed in accordance with policy; staffing protocols are followed and establishes the nursing schedule; and documents and evaluates Diversion Control procedures (patient callbacks, etc.)
* Documents patient care services by utilization of best charting practices (with either paper or electronic records, whichever may be in use at the treatment facility at the time), and by overseeing the ensuring the integrity of all other medical chartings that may occur.
* blood and urine laboratory testing.
* Schedules and screens patients to be seen by the Medical Director and will assist the Medical Director with appropriate History and Physical assistance, as needed and required.
* Actively participates in Treatment Team meetings and staff meetings; Responsible for the collection and/or to oversee the pharmacy's collection of fees for medication and ancillary services; the over-seeing and responsibility for the successful daily balancing of fees collected for medications and ancillary services, and the maintenance of the appropriate records utilized for fee collection; and will report any significant fee collection variances to the Program Director.
* calling for assistance from health care support personnel, as needed.
* Reviews induction patient medication records weekly for accuracy and implementation with company policies
* Monitors and tracks, with Medical Director approval, the Prescription Monitoring Program based on the company policy and state mandates
* Provides, HIV, Pregnancy, TB, and as needed medical information to patients and staff
* Completes documented weekly supervision with nursing staff members
* Coordinates care as needed with outside physicians to ensure proper protocols are followed for patients
* Immediately reports any concerns to the Program Director
* Provides training and continuing education to nurses
* Provides direct supervision of the lead nurse and other nursing staff in the center.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
medical terminology; knowledge of the principles and practices of professional nursing, of health promotion and disease prevention. Ability is required to perform assessments and nursing functions as acquired in the basic nursing preparation program.
Experience Required: 3+ years of progressive professional-level experience in the Nursing field. Previous nursing experience preferred.
Knowledge and skill in the application of professional nursing theory. Working knowledge of opiate addiction, and infection control. prepare and maintain reports of shift activities and individual progress; maintain nursing records and charts; gain the confidence of the individuals and to work effectively with them, staff, and families; maintain effective working relationships with supervisors and staff. Ability to supervise and manage the day to day clinical pharmacy operations of the LPN staff. Compose and execute the nursing schedule for the clinic.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily when operating hands to medicate patients, utilize keyboard and telephone.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
* Ability to travel up to 10%.
Patience -- able to gather sufficient data information before acting
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Advanced mathematics ability needed to maneuver through daily medications (dose strengths) functions and tasks, and, inventory and fee collection balancing.
Language Ability: Ability to read, analyze, and interpret general healthcare journals, professional journals, and technical procedures. Ability to write reports and medical correspondence. Ability to effectively present information and respond to questions from staff and outside agencies.



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