Specialist - Medical Software Support

3 months ago

Bothell WA, United States Amazon Web Services, Inc. Full time

As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. As an Efficient Compute Solutions Architect (SA), you will partner with engineering, product management, business development, and technical field teams to drive the enablement and adoption of Graviton-based Instances. You will also be part of broader team initiatives that will include supporting customer adoption of Spot instances. Your day-to-day will include authoring white papers, blog posts, reference architectures, do presentations to enable customers and partners to understand and leverage the value of Efficient Compute architectures. As a Solutions Architect, you will have the opportunity to help shape and deliver on a strategy to redefine how customers create and consume efficient applications. As a technical expert and thought leader in the specialist team, you will work major customers across a broad array of engagements and implement cutting edge technologies.
The ideal candidate must be self-motivated with a deep understanding of cloud, use cases, architectures, workflows, frameworks and tools. As an Efficient Compute SA, you will work closely with product engineering teams to help drive the evolution and adoption of scalable, flexible, and resilient technical architectures. This might involve guiding customers as they refactor an application, modernize portions of their code, help identify dependencies or designing entirely new architectures.
Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc.
- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. 
Our team helps customers design efficient and optimized architectures using Compute services such as: Auto Scaling Groups, Graviton, Spot and Flex Instances and in general techniques that help to increase elasticity, reduce cost, increase performance and deliver against sustainability goals.
7+ years design/implementation/consulting experience of distributed applications
- 5+ years of technical customer facing experience
- 5+ years of experience in software development and running Java workloads or as a Java Performance engineer.
- 3+ years of experience with Container Services or Data and Analytics platforms (Spark, Trino, Flink)
- Experience managing Open Source projects and communities.
- History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises
- Strong written and verbal communication skills with a high degree of comfort speaking with executives, IT Management, and developers.
Understanding of low-level architectures and successful migration of applications from x86 to Graviton-based instances.
- Other modern programming languages (Python, C/C++, Go, .Net, Rust, etc), cloud computing, systems engineering, infrastructure.
- Experience migrating or transforming legacy customer solutions to the cloud
- Familiarity with common enterprise services and working knowledge of software development lifecycle tools and methodologies
- Experience working within software development or Internet-related industries
- AWS Solution Architecture certification or relevant cloud expertise
- Computer Science /relevant degree and/or experience highly desired
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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