IT Support Specialist

4 weeks ago

Bothell, Washington, United States eXcell Full time
IT Support Specialist Opportunity

eXcell has been providing IT staffing services to top Fortune 100 companies for over two decades. We are seeking a talented IT Support Specialist to join our client's team onsite at Bothell, WA.

  • Responsible for shipping, receiving, and inventory control
  • Image systems with instruction
  • Perform hardware repairs on laptops
  • Provide first and second-level contact and problem resolution
  • Image and reimage laptops
  • Provide phone support for software issues using remote control software
  • Provide extensive software support for client-developed software
  • Provide timely communication on issue status and resolution
  • Maintain ticket updates for all reported incidents
  • Install, upgrade, support, and troubleshoot Windows 7, Windows 10, Microsoft Office 2010, and other authorized desktop applications
  • Install, upgrade, support, and troubleshoot for printers and computer hardware
  • Perform general preventative maintenance tasks on computers, laptops, and printers
  • Perform remedial repairs on desktops, laptops, printers, and other peripheral equipment
  • Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware and software

Requirements:

  • Bachelor's degree or equivalent in Computer Science or related field
  • Minimum 6+ months of IT experience
  • CompTIA A+ certification required
  • Experience with Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, helpdesk ticketing systems
  • Broad experience of IT with basic understanding of networks and servers
  • Must have proven analytical, troubleshooting, and problem-solving skills
  • Must have proven ability to multi-task, effectively determine priorities and meet SLA's
  • Must be adaptable and flexible in a fast-changing industry and work environment
  • Excellent communication, relationship-building, and internal customer service skills
  • This position requires the ability to work in a project-based environment requiring flexibility and teamwork

Compensation: $27.00 - $30.00 per hour

Benefits: Comprehensive benefit package including health insurance, 401k, basic life and AD&D, supplemental insurance plans, paid time off plan, paid holiday, paid sick leave plan, FSA/HSA pre-tax benefits, employee discounts

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.

  • Field Support Specialist

    3 weeks ago

    Bothell, Washington, United States eTeam Full time

    Job Summary: We are seeking a highly skilled Field Support Specialist to join our eTeam. As a Field Support Specialist, you will be responsible for providing technical support to our customers, including installation, maintenance, and troubleshooting of complex systems and equipment.Key Responsibilities:Provide on-site field support to customers, including...

  • IT Support Specialist

    4 weeks ago

    Bothell, Washington, United States Bucher & Christian Consulting, Inc. dba BCforward (BCF) Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at Bucher & Christian Consulting, Inc. dba BCforward (BCF). As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Investigate and resolve complex technical issues related to...

  • Benchtop Support Specialist

    3 weeks ago

    Bothell, Washington, United States Integrated Resources Full time

    Job Title: Benchtop Support Specialist Job Summary: Integrated Resources is seeking a skilled Benchtop Support Specialist to provide IT support in our Digital Plant organization. The successful candidate will be responsible for supporting, enhancing, and maintaining compliance for the GxP benchtop systems and instrumentation as well as site and global...

  • Field Support Specialist

    3 weeks ago

    Bothell, Washington, United States ApTask Full time

    About the Role:ApTask is seeking a skilled Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing on-site technical support to our clients, ensuring the smooth operation of their IT systems and equipment.Key Responsibilities:Investigate and resolve complex technical issues related to hardware and...

  • Benchtop Support Specialist

    4 weeks ago

    Bothell, Washington, United States Mindlance Full time

    Job Title: Benchtop Support SpecialistJob Summary: We are seeking a highly skilled Benchtop Support Specialist to join our team at Mindlance. As a key member of our Digital Plant organization, you will be responsible for providing IT support for our GxP benchtop systems and instrumentation, as well as site and global applications used within the...

  • Field Support Specialist

    3 weeks ago

    Bothell, Washington, United States ApTask Full time

    About the Role:ApTask is seeking a skilled Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing on-site technical support to our clients, ensuring the smooth operation of their IT systems and equipment.Key Responsibilities: Investigate and resolve complex technical issues related to hardware and...

  • IT Support Specialist

    4 weeks ago

    Bothell, Washington, United States Axelon Services Corporation Full time

    Job Title: Benchtop Support SpecialistLocation: Bothell, WAJob Description:We are seeking a highly skilled IT Support Specialist to join our Digital Plant organization. As a Benchtop Support Specialist, you will be responsible for providing IT support for our GxP benchtop systems and instrumentation, as well as site and global applications used within the...

  • Benchtop Support Specialist

    3 weeks ago

    Bothell, Washington, United States Integrated Resources Full time

    Benchtop Support Specialist Job DescriptionIntegrated Resources is seeking a highly skilled Benchtop Support Specialist to join our team. As a key member of our Digital Plant organization, you will be responsible for providing IT support for our GxP benchtop systems and instrumentation, as well as site and global applications used within the manufacturing,...

  • Field Support Specialist

    4 weeks ago

    Bothell, Washington, United States US Tech Solutions Full time

    Job Summary:US Tech Solutions is seeking a highly skilled Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing on-site technical support to customers, including installation, maintenance, and repair of systems and equipment. You will also be responsible for resolving customer issues, instructing...

  • IT Support Specialist for Digital Plant

    3 weeks ago

    Bothell, Washington, United States Axelon Full time

    Job Title: IT Support Specialist for Digital PlantJob Summary:The Axelon company is seeking an IT Support Specialist for Digital Plant to provide IT support in our Digital Plant organization working to support, enhance, and maintain compliance for the GxP benchtop systems and instrumentation as well as site and global applications used within the...

  • Administrative Support Specialist

    4 weeks ago

    Bothell, Washington, United States Bausch Health Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to join our team at Bausch Health. The successful candidate will provide administrative support to the Leadership team, ensuring seamless day-to-day operations and facilitating effective communication within the organization.Key ResponsibilitiesProvide administrative support to the...

  • Benchtop Support Specialist

    3 weeks ago

    Bothell, Washington, United States Aequor Technologies Full time

    Job Title:Benchtop Support SpecialistLocation:Bothell, WA* 100% OnsiteScheduled:Flexible to work between 6am and 11pm rotating shifts and on weekendsKey Responsibilities:Provide support and enhancements for the administration of benchtop instrumentation applications, PC hardware, and IT administrative tools within a GxP environment.Support administration of...

  • Senior Desktop Support Specialist

    4 weeks ago

    Bothell, Washington, United States Insight Global Full time

    Are you a seasoned Desktop Support Engineer looking for a new challenge? We have an exciting opportunity for a Senior Desktop Support Specialist to join our team at Insight Global.Key Responsibilities:• Lead the migration and upgrade of PC and workstations in 3 Biotech labs to our company's standards• Collaborate with the lead to develop and implement a...

  • Support Specialist

    4 weeks ago

    Bothell, Washington, United States Wyndy LLC Full time

    Job SummaryWe are seeking a dedicated and enthusiastic Support Specialist to join our team at Wyndy LLC. The ideal candidate will have a passion for working with children and a strong ability to provide support and guidance in a safe and positive environment.Key Responsibilities:Assist with after school programs, providing support to students and helping...

  • Aircraft Interior Support Specialist

    4 weeks ago

    Bothell, Washington, United States Greenpoint Technologies Full time

    Job SummaryGreenpoint Technologies is seeking a highly skilled Aircraft Interior Support Specialist to provide technical support to VVIP clients regarding aircraft interior systems, including entertainment systems, lighting, seating, and custom installations.Key ResponsibilitiesProvide technical support to VVIP clients, ensuring their needs are met promptly...

  • Aerospace Client Support Specialist

    4 weeks ago

    Bothell, Washington, United States Greenpoint Technologies Full time

    Job OverviewGreenpoint Technologies is seeking a highly skilled Client Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring client satisfaction with delivered products by fielding client inquiries and resolving client questions and complaints.Key Responsibilities:Manage warranty claims from clients...

  • Desktop Support Engineer

    4 weeks ago

    Bothell, Washington, United States Futran Solutions Full time

    Job Title: Desktop Support SpecialistLocation: Futran SolutionsJob SummaryFutran Solutions is seeking a skilled Desktop Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers, ensuring their systems and equipment are running smoothly and efficiently.Key...

  • IT Support Specialist

    3 weeks ago

    Bothell, Washington, United States Excis Compliance Full time

    About Excis Compliance:We are seeking a skilled Desktop Technical Support Professional to join our team at Excis Compliance Ltd. This exciting opportunity is for a hands-on professional who enjoys problem-solving and delivering top-tier customer support in a fast-paced environment.About the Role:As a Desktop Technical Support Professional, you will be at the...

  • IT Support Specialist

    4 weeks ago

    Bothell, Washington, United States US Tech Solutions Full time

    US Tech Solutions is seeking a skilled IT Field Technician to join our team. The ideal candidate will have experience in investigating and resolving complex installations and maintenance matters. Key responsibilities include providing on-site field support to customers, including installation and servicing. The successful candidate will have excellent...

  • IT Support Specialist

    4 weeks ago

    Bothell, Washington, United States US Tech Solutions Full time

    pbJobSummary/b/ppWeareseekingaskilledITFieldTechniciantojoinourteamatUSTechSolutions.Asakeymemberofourstaffaugmentationfirm,youwillprovideon-sitefieldsupporttocustomers,resolvingcomplexinstallationsandmaintenancematters./ppbKeyResponsibilities/b/pulliInvestigateandresolvecomplexinstallationsandmaintenancematters./liliProvideon-sitefieldsupporttocustomers,inc...