Guest Service Associate(Evenings)

2 weeks ago


Dennis MA, United States Bluebird Dennisport Full time

Lark Hotels is seeking a full-time Guest Experience Associates at Bluebird Dennisport. Guest Experience Associates are the first face guests of the hotel see, and they are responsible for interaction with in-house guests, answering phone calls, providing concierge services, and prepping breakfast. The key service roles begin with greeting guests and end with delivering a departure experience that makes a guest book their next stay
This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision. Basic cooking/baking knowledge is preferred. Register and orient arriving guests according to property standards.
Have a working knowledge of property's phone and other communication systems. Answer telephone calls with a pleasant demeanor according to property etiquette, listening carefully to caller's requests, and clearly taking, dating, distributing or filing notes as needed.
Comfortable taking telephone calls and mitigating stressful situations
~ Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills


Offering warm ocean temps that beckon swimmers, boaters, and surfers from far and wide, the nearest beaches and waterfront dining are just a 1/2 mile from our front door. Just minutes from the beach, spend a day sunbathing on the sand or getting out on the water. The surf is waiting Website:


19-19 Hourly Wage


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