Market Rate Business Manager

4 weeks ago

Minneapolis MN, United States Sail Full time

Sail's passion is operating multifamily assets at peak performance. We believe in an all-encompassing, top-tier, and concierge-focused property management approach where all aspects of marketing and operations are performed with precision and result in the best possible outcome. We consider positive resident experiences, proactive problem-solving, and optimum operating results a baseline requirement of our organization. We build community with the residents who live in our properties and partnerships with our owners. Sail is making waves in property management and we are looking for the best of the best to lead our onsite crew at Class A/Luxury properties in the Twin Cities metro area

As the Business Manager, you will showcase a proven track record within property management, demonstrating exceptional communication skills, laser-focused precision with an eye for detail, and a history of operational excellence. The responsibilities of the Property Manager include managing the overall operations of their assigned properties and ensuring high quality resident living while achieving long and short-term business goals. They will oversee staff and vendors and will be dedicated to providing extensive training and support to all supervisees. This position will also assist with the application and rental process to determine eligibility, monitor and ensure compliance with dwelling lease agreements, manage rental programs, and assure quality building and ground maintenance and security of the property.

The ideal candidate for this position radiates creative problem-solving with a drive to bring their personal best each day. A go-getter who is enthusiastic about their work and takes pride in each client and staff interaction. Oversees financial and operational management of 2-4 apartment communities, including managing team members, daily activities, and resources of the property.
Creates and maintains an environment that achieves high quality customer service with residents and external partners. Proactively builds and maintains strong, professional relationships with residents and vendors. Ensures occupancy targets and rent collections are achieved through leasing and resident retention.
Participates in the development and implementation of policies, procedures and practices that are consistent with regulations and established corporate practices. Champions the use of the quality management processes throughout all site operations.
Partners with Maintenance Technicians to ensure physical assets and grounds are operating at peak performance levels.
Responsible for preparing the annual budget for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
Obtains bids and supervises capital or contract service.
Contributes to creation and execution of marketing plans for all communities within assigned portfolio, including reputation management and resident satisfaction.
Ensures the operation of the property complies with company policies and procedures, Fair Housing, Americans with Disabilities Act (ADA), Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
3-5 years of experience in multifamily property management.
~ Minimum of 3 years experience managing people and/or teams.
~ Proficiency with property management software platforms, preferably Yardi.
~ Enthusiastic and motivational leadership abilities in managing teams of people to succeed.
~ Strong financial aptitude and analytical skills.

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