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Senior Operations Specialist

1 month ago

Rockford IL, United States Midland States Bank Full time

Senior Operations Specialist (Wealth Management)
At Midland States Bank, base salary is one component of our Total Rewards program. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. The Senior Operations Specialist - WM is responsible for providing service and support to the bank's wealth management division.
Responsibilities of the position include timely and accurate processing and accounting of client transactions related Wealth Management Operations Teams.
The Senior Operations Specialist - WM will have strong working knowledge of multiple WM Operations core teams critical functions and act as a liaison between WM Operations and wealth management division.
The Senior Ops Specialist will drive process improvement and automation for WM Operations team.
Recommends and implements process changes to improve services and systems, driver of system workflow and automation.
Leads team projects and initiatives; Has strong overall knowledge of Trust Accounting systems and data flow.
Review and interpret complex documents pertaining to client's information and general knowledge and understanding of various fiduciary account types currently under administration.
Strong, interworking knowledge and understanding of different security types as well as how they trade, settle and are treated for tax and performance reporting.
Performs complex account and security maintenance and transaction requests related to core/critical team functions.
In a senior role, act as a role model and expected to provide developmental and educational training to WM Operations team.
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Bachelor’s degree in Business, Accounting or Finance, preferred.
Minimum of 3 years of prior experience in trust operations/accounting experience in the Trust or Wealth Management Operations.
Advanced industry training and/or certifications such as CSOP, CTFA, CTOP or CFIRS.
Business insight
Being a brand champion
Emotional Intelligence
Being flexible and adaptable
At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT