Medical Office Coordinator/Patient Navigator

3 weeks ago

Mount Vernon WA, United States Healogics LLC Full time

With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.
The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC.
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
Actively participates in staff meetings to support key functions within the Center.
Greets patients and other visitors, answers and routes calls to appropriate staff.
Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
Collects and enters patient charges in databases.
Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
Coordinates/schedules ancillary testing with other hospital departments.
Maintains office equipment and supplies as needed, and medical supplies as directed.
Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred
Proficient in Microsoft Office (Word, Excel, Outlook)
Good customer, interpersonal and communication skills, both orally and in writing
Ability to work in fast paced environment and to work on multiple projects at the same time
00 hourly. The hourly rate for this position generally ranges between $14.91 Per Hour
If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

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