Head of Programmes

2 weeks ago


Carlsbad CA, United States Securitas Full time

Global Program Director - Securitas
Mission Securitas est le leader international de la sécurité privée, alliant l’humain & la technologie. Intégrer Securitas c’est rejoindre nos 17 000 collaborateurs en France, une entreprise qui prône la diversité au sein de ses équipes et favorise l’égalité des chances. Securitas recrute un.e Global Program Director en CDI basé.e en Ile-de-France ou dans le Nord de la France. Rattaché.e au Strategic Client Director et en étroite collaboration avec les branch manager locaux, vous êtes le point de contact unique du client afin de développer et être le gestionnaire du programme complet sur la fourniture d’un service client de haute qualité à travers votre portefeuille de sites. Le Global Program Director coordonne les questions liées à la surveillance humaine, la technologie, la digitalisation et la partie financière.

Vous avez pour responsabilité les missions suivantes:

# Mettre en place des process et KPI globaux pour les 6 pays (centraliser et uniformiser).
# Consolider les informations au sein des différents pays afin d’avoir une vision globale sur toutes les données du compte (KPI liés à la surveillance humaine, la partie technologie, la digitalisation et la finance).
# Identifier et saisir les opportunités de cross-selling (allier la sécurité, la sureté, la technologie, la digitalisation..).
# Répondre aux problématiques du client en collaborant avec les branch manager locaux pour trouver des solutions adaptées.
# Communiquer de manière régulière avec le client en tant qu’interlocuteur unique (remontée d’informations précise et détaillée).
# Travailler en collaboration avec l’équipe digitalisation afin implémenter des dashboards pertinents chez le client.
# Coordonner et réaliser des exercices de Red Teaming.

Ce que Securitas vous propose:

~ Contrat CDI, statut Cadre au forfait 216 jours travaillés
~12 RTT par an
~ Mutuelle et prévoyance LES + SECURITAS
~ Compte Epargne Temps (12 jours/an monétisables à tout moment)
~ Une carte restaurant à 9€ par jour travaillé

Profil:

Vous avez entre 5 et 10 ans d’expérience dans le domaine de la sécurité et de la gestion des risques, de préférence au niveau international.
Vous avez une parfaite maîtrise de l'anglais et du français, tant à l'écrit qu'à l'oral.
Vous êtes une personne structurée et organisée, vous avez la capacité de pouvoir gérer plusieurs sujets en parallèle, vous savez gérer vos priorités et avez le sens du timing.
Vous avez de l’expérience dans le secteur privé/industriel en tant que principal/directeur gestionnaire de compte.
Vous êtes capable de normaliser un environnement de sécurité aux multiples facettes (systèmes, technologies, processus, rapports, financier).
Vous avez un coté commercial développé qui vous permet d’identifier les besoins de votre client et de proposer/vendre des solutions adaptées.
Sensibilité aux différences culturelles et capacité avérée à rassembler des équipes diverses autour d'un objectif commun.
#J-18808-Ljbffr


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