Clinical Support Tech I

2 months ago

Chapel Hill NC, United States UNC Health Care Full time

Description The Medical Intensive Care Unit (MICU) is looking for a Clinical Support Technician to join their team. The Clinical Support Tech I is a dual role of the Nursing Assistant I and Health Unit Coordinator (Clerical). 
This is a 30-bed critical care unit that offers are for critically ill patients having a wide range of medical and pulmonary diagnoses. The MICU has a rapidly growing oncology patient population which offers staff the additional experience of developing oncology critical-care subspecialty skills. working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers


Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
● Basic Life Support (BLS) certification
Prefer six (6) months of clerical or customer service experience.
Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Legal Employer: Entity: UNC Medical Center

Organization Unit: Medical ICU
Work Type: Full Time

63 per hour (Hiring Range)

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

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