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Full Time Resident Services Director

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Westlake OH, United States Life Care Center of Westlake Full time

The Social Services Director plans, organizes, develops, and directs the overall operation of the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards.
Bachelor’s degree if working in a facility with 120 or more beds (see State law)
* Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
* Implement and interpret the programs, goals, objectives, policies, and procedures of the department
* Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
* Maintains confidentiality of all proprietary and/or confidential information
* Understand and follow company policies including harassment and compliance procedures
* Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Implement a social services program that meets the medically related social and emotional needs of patients as well as State, Federal, corporate, and division guidelines
* Act as patient advocate and provide education to staff regarding patient rights
* Assist patient and family through education, financial planning assistance, liaison with community agencies, etc.
* Recruit, select, hire, train, evaluate, counsel, and supervise social services staff
* Exhibit excellent customer service and a positive attitude towards patients
* Read, write, speak, and understand the English language