Patient Services Representative

3 weeks ago


Hillsdale MI, United States My Community Dental Centers Inc. Full time

Patient Services Representative
Full-Time
As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet.
• Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines.
• Greet patients and visitors professionally in-person and over telephone.
• Ensure patient chart accuracy and the collection of required documentation and consents.
• Maintain financial records and perform daily and weekly deposits.
• Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies.
• High school graduate or equivalent.
• Dental or customer service experience preferred.
Patient Services Representative June 2023
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