Senior Product Manager- Walmart +

4 weeks ago

Somerville MA, United States Mass General Brigham Health Plan Full time

This is a hybrid role that will require an onsite presence to the office 1x/month
As a member of Mass General Brigham, we are on the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.
Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated.
We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more.
Reporting to the Manager, Product Operations, the Senior Product Manager (SPM) is responsible for managing the product portfolio for a specific market segment. This includes developing new product features, enhancements, portfolio revisions and overall product lifecycle management as needed to achieve market position, membership goals and profitability targets. The SPM position is a highly visible, self-directed position, with exposure to all levels of management and requires a high level of operational as well as strategic focus.He/she collaborates with internal departments including Sales, Finance, Actuarial, Compliance, Marketing, Corporate Communications, IT, Configuration, Provider Network Management, Project and Process Management Organization, Customer Service, and externally with Accounts, Brokers, Intermediaries and Government Agencies.
Ability to lead cross-functional teams, drive decision- making and ensure end-to-end operational integrity of product implementations and/or product enhancements
Thorough understanding of the federal and state regulatory environment, including experience working with the Massachusetts Health Connector
Serve as Mass General Brigham Health Plan primary lead and/or participate in new product development and implementation as well as serve as lead and/or support to Sales Managers on specific employer group custom products.
Operate as a liaison to internal Mass General Brigham Health Plan departments, external agencies, and to third-party vendors’ claims and operational departments when product-specific questions or problems arise
Collaborate with Sales, Marketing, and Corporate Communications in the development and product collateral. Manage the updating of product sales support materials and review all product-related materials which include but is not limited to: member, employer, and provider materials for product definitions, operational process descriptions, and policies related to products
Prepare and conduct internal and external product-related training
Monitoring and reporting on ongoing performance of the product portfolio, including profitability, membership growth/retention, operational performance and customer feedback.
BA or BS degree required or the equivalent combination of training and experience, plus 7-10years of related experience
~7-10 years of product management, sales, marketing, or strategic planning, preferably at a health plan

Demonstrate core brand principles of always listening, challenging conventions, and providing value.
Be accountable for delivering high-quality work. MA-Somerville-MGB Health Plan at Assembly Row
MGB Health Plan at Assembly Row
Full-time
Shift
MGB Health Plan Product Management

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