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Education Support Advocate I

3 months ago

New York State, United States VNS Health Full time

VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional.
23 Hourly
Generous paid time off (PTO) , starting at 20 days of paid time off and 9 company holidays  
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability  
Employer-matched retirement saving funds  
Personal and financial wellness programs  
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care  
Generous tuition reimbursement for qualifying degrees  
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals  
 
Serves as a role model, advocate, and mentor for children and families  
Assists with obtaining and maintaining clients’ entitlements, including Medicaid, Public Assistance, SSI as well as assisting with problems related to housing or utilities  
Participates in frequent active engagement with families to engage them in receiving services and assists in empowering them to take the steps necessary to maximize their quality of life  
Advocates for and assists clients in utilizing adjunctive community resources. Arranges transportation and accompanies clients to appropriate facilities/agencies, as necessary  
Monitors appointments medical facilities, social service agencies or other providers of concrete services  
Initiates written (including clinical and progress notes) and verbal communications, and ensure s that all patient record keeping is in compliance with agency, state, city and federal requirements  
Participates in agency and community programs and education, as requested  
Participates in interdisciplinary team meetings, case conferences, staff meetings, quality assurance meetings, and supervision meetings as required  
Bachelor's Degree in social work, health and human services or a related field preferred
Work Experience:
Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required
Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene. Bilingual skills may be required as determined by operational needs  
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