NOC Technology Analyst

3 weeks ago

Feasterville PA, United States Comcast Corporation Full time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
The Internet Product Management team aims to consistently innovate and enhance Comcast’s internet connectivity products, fostering a positive customer experience and driving business growth. Analyst role will help create, launch, and manage internet products and will have great exposure and visibility as this is core to our company’s overall objectives. This individual will work cross-functionally to develop winning customer propositions and then help partner with stakeholders to bring these innovative products to life. Among other duties, this individual will help conduct customer research, strategic business cases, competitive analysis, technology assessments, pricing & packaging evaluations, operational plans and more. Oversee customer research and competitive analysis to obtain product insights; Conduct quantitative and qualitative analysis to determine the product go-to-market strategy utilizing excellent strong analytical skills
Ensure product performance and management optimizes for customer and business objectives
Must be able to work nights and weekends, variable schedule(s) as necessary
Bachelors Degree or Equivalent
Fluent in MS Office including Word, Excel and strong PowerPoint/Keynote experience

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Bachelor's Degree
Relevant Work Experience

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