Director of Operations

3 weeks ago

Houston TX, United States Family First Homecare Full time

We are here to make everyone feel at home.
Patients. Families. Nurses.

Family First Homecare is how children with complex medical needs can receive the highest level of care needed in the comfort of their own homes. To make homecare work, it takes a partner who will always do three things: tell the truth, own the details, and raise the bar. Only Family First Homecare brings this approach.
At Family First Homecare, we want to get our patients and families home, but we also want to provide a place our team members can call home too. Let’s talk about what you need and how we could get you home.

What will you do?
As Director of Operations, you will lead the local operations team while continuing to grow and develop future leaders of Family First. You will build relationships with your team, as well as with the families we serve, by listening closely so that we can continue to redefine excellence in homecare through communication. You’ll own the details of your market through P&L management and embodying an entrepreneurial spirit of running your own market with the support of a tenured leadership team. As the Administrator, you’ll raise the bar as you uphold and adhere to the company compliance plans so that we are always creating the best environment for our patients to thrive.

Essential Duties and Responsibilities:
  • Plan, organize, direct and evaluate operations to ensure the provision of adequate and appropriate care and services.
  • Undertake fiscal planning by budgeting and managing operations in accordance with established fiscal parameters.
  • Recruit, employ, develop and retain qualified personnel to maintain appropriate staffing levels.
  • Establish and maintain effective channels of communication.
  • Assure that skilled nursing and other services furnished are under the supervision and direction of a physician or a Registered Nurse where appropriate.
  • Monitor accounts receivable and collections.
  • Maintains professional, supportive and responsive interpersonal communication skill
  • Serves as the agency’s Disaster Coordinator and is in charge as the Safety Liaison during an emergency as required in 408.821(1), F.S.
  • Acts as the HIPAA Privacy Officer

Minimum Requirements:
A health care professional who has two years of health-related experience and the education, knowledge and ability to effectively direct the program. Experience must be in:

  • hospital
  • ambulatory surgical center
  • assisted living facility

Family First Homecare Mission Statement
Family First Homecare delivers the highest possible standards of both care and communication to the families we serve. Our commitment to tell the truth, own the details, and raise the bar is evident in everything we do. Let’s get you home.

Family First Homecare Values
Tell the Truth
Honest people always demonstrate a high degree of integrity and openness in all their relationships.
Own the Details
Servant leaders take responsibility for everything they do, bringing out the best in themselves and in others.
Raise the Bar
Innovators are always looking for new ideas, better ways, and creative excellence.

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