Sr Manager of Training, Chromebook

3 weeks ago

Remote, United States Premium Retail Services Full time
As the Senior Manager of Training for Chromebook and Google TV, you'll lead a team to exceed training expectations
You will collaborate with stakeholders, design learning solutions, and ensure project success through effective communication and project management
Success in this role demands strong organizational skills, G-Suite proficiency, and the ability to manage multiple project simultaneously


What’s in it for you?

• Be a part of a collaborative and culture-oriented team

• A competitive salary along with a full benefits package


What will you do?

• Meet with stakeholders to capture project objectives, scope, and requirements

• Manage a team across multiple initiatives to ensure training needs exceed expectations

• Conduct needs analysis, design scalable learning solutions, and training strategies

• Work with training team to identify learning and performance objectives and measure results

• Develop and enhance knowledge-based content

• Act as the key point of contact for new projects and initiatives, conducting project assessments and identifying stakeholders, systems, tools, timelines, resources, and risks

• Design educational programs that include outlines, text, handouts, tests, and presentations

• Ensure performance and analyze progress and risks

• Communicate project direction, approach, priorities, events, and status

• Continuously improve/customize existing programs and courses

• Work closely with stakeholders and key players to drive the team to success, focusing on scope, budget, and timeline on medium to large size projects

• Anticipate stakeholder needs to propose appropriate solutions

• Work with executive and team leadership to strategically research and develop profitable services for client needs and growth programs

• Leverage change management, risk management, and resource management methodologies and practices

• Create and maintain comprehensive project documentation, plans, and reports (project charters, work breakdown structures, etc.)

• Coordinate, manage, and plan with cross-functional teams/departments to ensure project success

• Maintain regular stakeholder communication and satisfaction, ensuring opportunities and challenges and addressed in a timely manner

• Establish critical paths, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria

• Analyze project control documents (such as plans and budgets) to determine common project performance metrics

• Manage project plan integration and coordination as necessary to adhere to agreed-upon timelines and deliverables schedules for individual projects

• Adapt to changes in business needs and act as a lead facilitator when needed


How will you succeed?

• Be able to work on several project simultaneously with varying scope and effectively prioritize workload to ensure deliverables are met

• Have knowledge and understanding of project/program management techniques and methods

• Be comfortable with formally documenting policy

• Have strong written and verbal communication skills

• Be highly detail-oriented, well-organized, and able to coordinate multiple small to medium-sized efforts simultaneously

• Strong organizational and time-management skills

• Be able to influence others and work cross-functionally

• Be able to manage project stakeholder expectations and drive project decisions and execution

• Flexibility to adapt to new situations and challenges

• Have excellent problem-solving ability


Experience and Qualifications

• Undergraduate Degree preferred

• Experience in a similar role or relevant field

• Strong project management skills and experience

• Excellent communication and interpersonal skills

• Proficiency in G-Suite applications

• Demonstrated ability to manage multiple project simultaneously

• CAPM or PMP certification is helpful but not required


So, are you the next Senior Manager of Training for Chromebook and Google TV?

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