Claims Specialist

3 weeks ago


Las Cruces NM, United States MVT Holdings Full time

A Claims Processor researches and processes cargo damage claims for Mesilla Valley Transportation. Claims Processors demonstrate a high level of attention to detail in order to identify and solve problems in a timely manner. Responsibilities: Receives first contact from customers, Fleet Supervisors, or drivers describing damaged, short of over cargo. Calmly walks drivers through the process of taking pictures to identify and justify the damage claims. Retrieves bill of lading, shipping order, manifest, invoice, and any other paperwork pertaining to the load and communicates with all necessary individuals on progress. Determines validity of claims and extent of company liability, then communicates with claimant on the outcome. Coordinates processing of claims with Insurance Carriers. Enters data into the AS400 system and maintains information from the beginning to the end of the claim, ensuring all investigation notes are updated, clear, and concise. Takes initial accident/incident report calls, and enters all new accidents/incident claims into the AS400 system and any necessary spreadsheets. and at least two years related experiences and/or training. Strong experience working with Microsoft Office products, specifically Excel, Word, and Outlook. AS400 experience (Preferred). Presents numerical data effectively; Prioritizes and completes administrative tasks correctly and on time. Bilingual proficiency in both English Spanish language (Required). Job Benefits: 401(k) Dental Insurance Health Insurance Life Insurance Paid Time Off Tuition Reimbursement Vision insurance Benefit Conditions: Only full-time employees are eligible. Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.We specialize in time-sensitive service between major manufacturing areas in the U.


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