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Service Consultant
2 months ago
We are seeking a dedicated and customer/patient-focused individual to join our Patient Services team within our office. In this role, you will support patients over the phone in their scheduling needs via inbound calls. We strive for first-call resolution for appointment scheduling, canceling, rescheduling, patient registration, and documentation in accordance with patient privacy and safety standards.
Document all call information according to standard operating procedures.
* EPIC experience preferred.
* Medical Terminology experience preferred.
Schedule: Monday - Friday | 9:00am - 5:00pm (37.Direct placement, permanent position
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.