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Service Consultant

2 months ago


Melville NY, United States TEKsystems Careers Full time

We are seeking a dedicated and customer/patient-focused individual to join our Patient Services team within our office. In this role, you will support patients over the phone in their scheduling needs via inbound calls. We strive for first-call resolution for appointment scheduling, canceling, rescheduling, patient registration, and documentation in accordance with patient privacy and safety standards.
Document all call information according to standard operating procedures.
* EPIC experience preferred.
* Medical Terminology experience preferred.
Schedule: Monday - Friday | 9:00am - 5:00pm (37.Direct placement, permanent position





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