Application System Administrator

2 weeks ago

Raleigh NC, United States WingSwept Full time
WingSwept is seeking an Application System Administrator within our application development division, to provide both internal and external technical support for our web-based Case Management and Tracking System (CMTS) as well as other key applications within the company.

The responsibilities of the position will include:

• CMTS Software installation and updates in our AWS hosting environment as well as in customer Windows OS environments
• SSL certificate installs and renewals in customer Windows OS environments for use with our CMTS software application
• Assisting clients with migrating our application and data for server migrations
• DevOps in AWS
• Monitoring, OS patching, new server setups/tagging, backup setups for CMTS hosting
• AWS backup checks
• Backup and restore testing
• Documentation for Customer configurations/management and internal processes/procedures
• Security audits
• Process improvements and recommendations
• Technical architecture recommendations to senior programmers for consideration
• Security vulnerability scans and remediation for CMTS and other AppDev servers/environments
• Project management of short term and complex projects
• Data entry tasks associated with internal and external projects on a limited basis
• Investigate new technologies for use internally and in client environments
• Handle escalated customer support for internal and external customers
• Act as an engineering resource for any and all functions in the team as needed
• Identify risk and escalate to the appropriate resource for mitigation
• Keep information regarding our clients, their data, and other sensitive information confidential
• Work collaboratively with the Information Security Committee in order to reduce risk to WingSwept and our clients

Minimum requirements:

• Each WingSwept employee is expected to adhere to our core values of being Honest, Eager, Accountable, Respectful, and a Team Player in all their interactions
• Must be able to pass both Department of Defense and corporate criminal background checks and drug test. US citizenship is required
• High school diploma, at least two years of secondary education preferred
• Must be able to work a full-time 40-hour work week from our office in Garner, NC
• Five+ years of IT or related experience
• Good verbal and written communication skills for daily interactions with employees and customers
• Strong analytical and problem-solving skills
• Ability to provide leadership and mentorship to others and lead by example

If this sounds like a good fit for you, please apply today

Equal Opportunity Employer M/F/Disabled/Veteran

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