Executive Sales Consultant

3 weeks ago

Charlotte NC, United States Flow Control Group Full time

Qualitrol International is a global automation parts reseller and repair facility. We service customers worldwide, providing excellent customer and sales support. Acquired by CIMTEC Automation as their repair division, Qualitrol International has come full circle to becoming the #1 repair facility for GE's 90-70, Rx7i's and 90-30's. We are recognized globally for our expert robotic, HMI, and Drive repairs. Qualitrol is focused on giving our customers excellent service, to manufacturers around the world.
As an Inside Sales Representative at Qualitrol International, you will be a vital member of our sales and customer support team, based in our Charlotte, NC office. You will play a crucial role in generating sales, nurturing customer relationships, and providing outstanding support to our valued clients.
Generate sales of all company products and services to customers contacting the company by phone, email, or chat services.
• Provide exceptional phone support for customer inquiries, including offering pricing, product availability, order status, and comprehensive information about the company’s services.
• Prepare and generate customer service quotes, and efficiently enter product orders into the system as well as sending out Return Authorization forms.
• Develop and maintain strong and lasting customer relationships through regular follow-up via phone and email.
• Collaborate closely with the customer support and order fulfillment teams to ensure seamless service delivery.
• Source new sales opportunities by effectively following up on inbound leads and initiating outbound cold calls and emails.
• Qualify potential opportunities and route them to the appropriate sales executives for further development and closure.
• Work diligently to meet and exceed quarterly sales quotas, ultimately contributing to the company's growth and success.
Proven experience in inside sales, customer support, or a related field.
• Goal-oriented, with a track record of meeting or exceeding sales targets.
• Proficient in using CRM software and other sales-related tools.
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