Change Management Lead
2 weeks ago
- Full-time
- Target Hiring Range (1): 105000
- Target Hiring Range (2): 136000
- Worker Classification: Open to Remote
At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to use tech to tackle housing’s biggest challenges and impact the future of the industry. You’ll be a part of an expert team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.
Job DescriptionAs a valued colleague on our team, you will provide expert advice and team guidance on creating and implementing enterprise-wide change management strategies-as a pillar of success-for delivering products, services, and capabilities to maximize adoption and minimize resistance through engagement, learning, and listening.
THE IMPACT YOU WILL MAKEThe Support and Tools - Change Management - Lead Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
- Gather data and ensure accurate analysis and reporting to define the change management strategy and execution framework for the enterprise.
- Integrate change management methods into initiatives, programs, projects, product, production systems, and capability delivery.
- Apply change management process tools and best practices to create a strategy to enable successful adoption and refine change management tools, frameworks, and operating models based on demand, capacity, and pace of change.
- Support the design, development, delivery, and management of change initiatives including engagement (communication), learning (training), and measurement of the pace and effectiveness of change (metrics).
- Conduct impact analyses, assess change readiness, identify key stakeholders, and coordinate dedicated resources in support for change execution and delivery.
Minimum Required Experiences
- 4 years ofchange management experience in an enterprise setting.
- 4 years of experience in IT Service Management.
- 4 years of experience supporting technical and executive stakeholders.
- Experience developing and building roadmaps and documenting change artifacts.
- Experience leading and coordinating cross-functional change meetings.
- Experience advising stakeholders in alignment with ITIL best practices.
- Strong ability in communicating project timelines and statuses
Desired Experiences
- Experience supporting technical incident management and subsequent process improvements.
- Experience supporting technical teams.
- ITIL Certifications
- Bachelor's Degree
Tools
- Jira
- myServices / ServiceNow
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers
The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See morehere.
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