Application Support Specialist
2 weeks ago
- Description:*
- *** We are first searching for a candidate that has Genetec "Mission Control Security Systems" experience.
- Monitors system stability and performance
- Performs application installations and integrations
- Performs periodic maintenance, debugs and provides fixes for enterprise application & integration related software
- Performs periodic maintenance, debugs and provides fixes for user and client systems software
- Provides support for all application changes and post processing
- Performs the management, configuration and testing of software in compliance with regulatory requirements
- Implements software changes and patches, working with software vendors and contractors, as required
- Supports malware, anti-virus and other security facilities
- Participate in the team rotation of 24x7 support to troubleshoot and resolve critical software issues by working with customers, contractors and system vendors as required.
- Provide hands-on end user application support
- Coordinate with Network, Cyber and Infrastructure teams in troubleshooting activities
- Bachelor’s degree in Engineering, Computer Science or Computer Information Systems with a minimum of three (3) years of professional application administration experience, including experience in targeted high availability environments, as identified in job posting supplement, or relevant, equivalent experience and/or education.
- Must possess sound analytical problem-solving abilities and documentation skills.
- Functional knowledge of application/system administration facilities, as identified in job posting supplement.
- Functional knowledge of computer operating systems used in targeted environment, as identified in job posting supplement.
- Strong verbal and written communication skills.
- Demonstrate a Project Management discipline in planning and execution of projects
- Ability to multitask and work with minimal supervision
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