Full Time Training

Found in: Jooble US O C2 - 2 weeks ago


Boston MA, United States DraftKings Inc. Full time

At DraftKings, we're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space and are propelled by constant curiosity and diverse perspectives. Be the strategy behind the game As the Head of Peer to Peer Player Development, you will play a key role in the growth and development of our competition focused VIP user base. You'll be responsible for driving net revenue through proactive sales tactics while promoting outstanding VIP service to customers engaging new and existing VIP-focused competition products, including but not limited to Daily Fantasy Sports, the Reignmakers digital collectible card game, Best Ball, Sportsbook pools, and more. You’ll work closely with other departments such as Product Operations, Fraud, CX, Compliance, and the broader VIP organization to design, execute, and operate these products, while managing a team of specialized VIP hosts to service and support all our peer-to-peer customer focused products. What you'll do as Head of Peer to Peer Player Development:
Execute against all VIP policies and operational guidelines, including responsible gaming policies.
Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue.
Work closely with product and platform operational partners to ensure the growth and success of new and existing DraftKings peer to peer gaming products.
Oversee the development and operation of service centers for our Peer-to-Peer products to be utilized by DraftKings team of house-gaming focused hosts
Provide coaching and constructive feedback to improve performance and enable your team to achieve all established goals & business objectives.
Review and approve player comps based on established customer policies.
Thorough understanding of Peer-to-Peer games, including but not limited to Daily Fantasy Sports, Sports Betting Pools, and Poker
Experience in sales and/or a customer facing role in gaming, finance, or a related field.
Strong desire to teach and coach a team to deliver quality customer experience and consistent sales techniques.
Bachelor’s degree in business, Marketing or related field and 5 years related experience in the Gaming, Hospitality, Sales, and/or Marketing industry.
We are looking ahead, building what’s next, and continuously reinventing the industry. DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.The US base salary range for this full-time position is $100,000.The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.


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